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Tivoli Lisboa


Hotel class 5.0 of 5
Avenida da Liberdade 185, Lisbon 1269 - 050, Portugal

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Reviews you can trust

Reviews at a glance
  • Top floor(7)
  • Very good(6)
  • Great location(4)
  • Nice hotel(4)
  • Sky bar(3)
Show reviews by trip type and rating
  • All reviews (210)
  • Business reviews (26)
  • Couples reviews (33)
  • Family reviews (22)
  • Friends getaway reviews (7)
  • Solo travel reviews (7)
88% of travellers recommend
4.0 of 5 stars 210 reviews
  • Excellent
    91
  • Very good
    82
  • Average
    18
  • Poor
    14
  • Terrible
    4
[ Date ] [ Rating ]
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4 of 5 stars
vanrammLondon   4 contributions
london
29 Aug 2010 | Trip type: Family New

This was the second hotel we stayed in during our recent trip to Lisbon. We stayed at Hotel Borges for our first three nights and booked the Tivoli as a treat at the end of our holiday, and a wonderful treat it was. The staff were very attentive - the doormen opened our taxi doors almost before it had stopped.... more

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2 of 5 stars
GardenerBuff   2 contributions
UK
18 Aug 2010 | Trip type: Family

Checked in but on going to room found a toilet in mid repair. manager apologised. Went out sightseeing but on returning although toilet was functional we found soiled underwear left in the room. Manager apologised. free drinks in Sky bar are not as presented. drinks are up to 4 times price of other hotels and restaurants let alone bars in... more

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5 of 5 stars
OwenBarton   2 contributions
Philadelphia
9 Aug 2010 | Trip type: Couples

Looked long before booking. Wanted a king bed, pool and close to the tourist sites,and restaurants. Tivoli was outstanding, paid a little more for a king bed and breakfast and got a lot for my money. The rooftop bar offers a great view of Lisbon and should not be missed even if you don't stay at the hotel. Drink prices... more

Management response from
Rui de Sousa, General Manager

Dear guest, Thank you for your preference and for sharing your experience at Tripadvisor. We are glad you enjoyed your stay and look forward to welcome you again at Tivoli Lisboa, Kindest regards Rui de Sousa Regional Director of Operations Lisbon, Sintra, Coimbra & Madeira

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3 of 5 stars
JoakimN   6 contributions
8 Aug 2010 | Trip type: Business

Stayed here for a business conference, the hotel caters well for this purpose and is located well in the city center. However the hotel is nothing out of this world and I wouldn't suggest staying here for your private vacation, there are plenty of other cosy boutique hotels in Lisbon. more

Management response from
Rui de Sousa, General Manager

Dear Guest, Thank you for your preference and for sharing your experience at Tripadvisor. We are glad you enjoyed your stay and look forward to welcome you again at Tivoli Lisboa, either at business or leisure. Kindest regards Rui de Sousa Regional Director of Operations Lisbon, Sintra, Coimbra & Madeira

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4 of 5 stars
Jewelleryjohn   12 contributions
newport pagnell
4 Aug 2010 | Trip type: Couples

We were picked up from the airport in the hotels own Maserati - what a way to start. The hotel is in a good location but it is still quite a walk into the city centre (but probably not far enough to take a cab .) It has a very impressive entance leading to a large lobby/bar area with the... more

Management response from
Rui de Sousa, General Manager

Dear guest, Thank you for your preference and for sharing your experience at Tripadvisor. Please accept our apologies for any inconvenience caused during your stay. Be assured that we have already taken the necessary measures to improve quality on the situations you have pointed out as for the lack of hot water. Concerning the SPA, we do apologize for the...

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3 of 5 stars
jmusman   12 contributions
Santos/SP
27 Jul 2010 | Trip type: Family

My room was old furnished with fainted carpet, window screen not tightly closed and leakage in the ceiling. On Friday evening could not visit the terrace and restaurant because space was rented to a private party. Staff very nice and well trained. more

Management response from
Rui de Sousa, General Manager

Dear guest, Thank you for choosing Tivoli Lisboa and sharing your comments. We apologise for any inconvenience caused. Our goal is to provide to our guests a memorable stay, so please speak to us directly during your stay, as this will permit immediate acting. Tivoli Lisboa has three floors with complete renovated rooms. Remaining rooms will also be upgraded soon....

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3 of 5 stars
Biscas   9 contributions
Portugal
16 Jul 2010 | Trip type: Business

This hotel WAS a great one, but it must have been some time ago. A great Portuguese actress (Beatriz Costa) lived her the later part of her live and that was when movies were still in black & white. The lobby, restaurant and bar are very good and the location is one of the best in the city and you... more

Management response from
Rui de Sousa, General Manager

Dear Guest, Thank you for your preference by choosing Hotel Tivoli Lisboa and for sharing your experience. We would like though to apologies for the inconveniences caused during your stay. At Tivoli Lisboa we have several different room types available which can be choose upon reservation. Every different room type has different characteristics. We serve a Buffet Breakfast at the...

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2 of 5 stars
juicyisthebest   3 contributions
dublin
12 Jul 2010 | Trip type: Family

we arrived at the hotel at about 3. we checked in a reviced our room. my room was about the same size as a carboard box. this room was not even there standard room. it was the next up. we went down stairs to inquary about there spa that they advertise. we where told that they had not spa but... more

Management response from
Rui de Sousa, General Manager

Dear Guest, Thank you for choosing Tivoli Lisboa. Unfortunately the experience you had at Tivoli Lisboa is not at all the quality of service we endeavor to provide to our guests. Please accept our apologies for all inconvenience caused during your stay. We also to inform that we took necessary steps to improve quality on the situations you pointed out,...

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3 of 5 stars
poleinahole1   168 contributions
Luanda, Angola
8 Jul 2010

We were disappointed by this hotel which we had booked based on its Trip Advisor ratings. It bills itself as a five star but the discounted Internet rates are a tip off that it is past its hey day and needs renovation and better management as the service is very uneven. In fact the hotel is so thronged with tourists,... more

Management response from
Rui de Sousa, General Manager

Dear guest, Following your comments after your stay at Hotel Tivoli Lisboa we first like to thank you for giving us the opportunity to improve the quality of our services. We would also like to apologize sincerely for any inconveniences caused regarding the uneven service as this is certainly not the quality of service we endeavour to provide to our...

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4 of 5 stars
chickensaregreat   2 contributions
peterborough
9 Jun 2010 | Trip type: Family

the hotel is really lovely, our room was great overlooking the road but no traffic noise. All hotel staff were very friendly and extremely helpful, nothing was too much trouble. The only problem was the pool area got very crowded and unless you got there early there were no sunbeds left. more

Management response from
Rui de Sousa, General Manager

Dear Guest, We thank you for choosing Hotel Tivoli Lisboa and for charing your experience. We are very pleased you enjoyed your stay in Lisbon and that we met your expectaions. Hope to welcome you again at Tivol Hotels&Resorts. Kindest regards Rui de Sousa, General Manager

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Tivoli Lisboa Also Known As

  • Tivoli Lisboa Lisbon
  • Tivoli Lisboa Hotel Lisbon
Address: Avenida da Liberdade 185, Lisbon 1269 - 050, Portugal