I had a single room, which was small but not too small. The room was clean, the bathroom as well, and also the provided towels. Staff was friendly and helpful. Breakfast offered standard choice (english & swedish breakfast). The free wifi functioned well. The hotel has a good location, not too far from downtown, and the road is often frequented... More

this is no way a 4star hotel,as previously stated many times.3max.uphill from mar. de pombal metro,in the business district,with a couple of cafe/bars nearby.i asked for and got a smoking room on the9th floor,my room was a 'suite',i think.enormous!had no problems with cleanliness at all.room cleaner was excellent.at the weekend there appeared to be a staffing problem so that the... More

We stayed there for a group holiday (3 people). We reserved and paid deposit for 2 double rooms. When we got there the reservation was completely mistaken, in spite of booking directly on the hotels website. They told us we have one triple room, and the reception clerk was extremely unhelpful and in the end gave us a second room,... More

So we pulled up and the heavily creased flags outside were just the start! We go through to reception and its not too bad, a little dirty but I can live with that. We then go up to our room in the tiniest ever list that smells of an unwashed man. We come out of the lift to a very... More

This hotel is very outdated. My room had a filthy carpet and all the furnishings looked very tired. Wardrobe horrible and smelly inside. Tea and coffee comprised 5 sachets of sugar and a crumpled camomile tea bag. Minibar had drinks but no snacks, and was not replenished. No clock/bedside radio. Wifi signal extremely weak and frequently dropped out. In room... More

If you like the plastic chains this one is not for you. It has old-world charm and spacious interiors tastefully furnished, especially the foyer is worth a second look. It is quiet (excellent lifts), and the staff are calm and courteous - nothing too much trouble. Location in a quiet street just behind the main Avenida Liberdade a nice walk... More

The hotel is somewhat old but it is quiet and clean. (A somewhat negative is that rooms have integrated carpet which I personally dislike despite the fact that they looked clean). People at the reception are polite and helpful. The hotel is really close to metro station Marques de Pombal (5 mins max walking) and at the same close to... More

Excellent care to the guest. As I have been several times in Lisbon and in so many in hotels I was a litle anxious because I was there to participate in the Lisbon Half -Marathon which took place at 10:30 as a consequence I was thinking that it would be complicated to took a bath afterwards but in the moment... More

It was my second stay at this hotel. Although it is an old partially renewed hotel, its location, staff friendliness which gives a "brazilian" comfort and overall services, as its breakfast, offers a good stay in the wonderful Lisbon. I should consider staying at Vip Diplomatico even compared to the other Vip hotels in the city.