We arrived in Lisbon by train from Madrid. That was a wonderful trip, but the confusion on arrival and relative lack of interest of station personnel to assist us in locating the hotel was not a particularly good welcome to the city. Finally, after finding the tourism office, we were set in the right direction. Several metro rides later, plus... More

Booked a room here back in July.Picked it because it was very close to where we needed to be for a specific event.When we turned up on Friday 2nd December we were told that there had been a problem with their booking system and our room was not available. We were then put into a shuttle bus and taken to... More

Looking for a place near Campo Grande, I stumbled upon the Hotel Lutecia. The reviews around were helpful and suggestive. I gave it a try and I was not let down at all. The room was very pleasant: spacious, clean and comfortable. Free wi-fi isn't something you find everyday and that was a big plus. The bathroom was also spacious... More

The Hotel Lutecia is in a great location a short stop from Lisbon airport and the town centre. You are close to all the various types of public transport too. This hotel is clean and linen and towels were changed daily. I found the staff very professional and polite. They have a great selection for breakfast. The cocktails were more... More

This is definietly not 4 star hotel I would give it 2 star.The location in dodgy area. Close to the airport but would be afraid to walk there on my own. The staff was unfriendly. Walls in the room and windows dirty and smell of ciagarettes was everywhere. Could also spend some money on breakfast water from the tap, orange... More

As a frequent traveller, i am able to compare among hotels throw all over the world. it's my second time in this hotel and nothing has been changed. The rooms are ok but nothing more then this. The main problem of this hotel, is the staff and the service. I waited more than 50 minutes after the check in time,... More

This is one of those hotels that tries to cater to both tourists and business people. Usually hotels specialise in one or the other, so trying to do both is difficult. They manage it, just. Reception - nicely decorated and staff are helpful (although not necessarily friendly). Rooms - Good size, nicely decorated and cleaned well. Actually, I was impressed... More

Stayed here one night before early flight. Disappointed by other reviews. Room was unclean, dirt and stains on cushion of chair and ottoman. Husband has bites on his legs which we are trying to sort out. Room 818. Have contacted hotel to alert them. I would not recommend this hotel. More

My girlfriend and I booked this hotel for a city break. It was our first trip away together and we mainly booked it because it seemed to offer good value for money and it was close to the airport. The main problem was the quality of the service. As we waited to check in there was only one person at... More