I spent 3 days in this hotel. Excellent location, near to subway and close to where the sightseing buses departure. Near to everything, very friendly staff. Wifi internet for free, very good breakfast. Lisbon is a very nice city you must visit. The hotel is close to Masques de Ponbal Statue but the noise from this busy place didn't disturbed... More

A very good breakfast with fresh fruit. Cleaness could be better. Excellent location. Very good price. More

I must freely admit, I allowed Mrs MM to choose the destination of our city break, she wanted to go to Lisbon,Budapest was my preference.Lisbon was a fantastic choice, friendly people, good weather and the custard tarts!! We settled on the HF Fenix Urban,which is located a few minutes walk from The Marques De Pombal Statue at the end of... More

Clean and comfortable hotel excellent breakfast buffet.Front desk staff helpful and hotel conveniently located for metro.Only negative comment was expensive cocktails which involved a lengthy wait and were unpleasant. More

The building and the hotel lobby/reception are far from being the most impressive. So the first impression won't be the greatest. The service provided by the reception clerks are not always the same, some will treat well, some will not even realize you're asking for something. The room has an adequate size for the hotel category, but I must say... More

The HF Fenix Urban is located near the airport-buse's stop at a large roundabout. The metro station is next to the hotel, the metro will take you into the city center in a few minutes. You might also walk into the center, it does not take very long. The rooms are quite large and comfortable, it's what you can expect... More

The hotel was good, with an excellent location. Not quite central, but close to it. The lobby was medium in size, but ok. Food and drinks at the bar were a bit pricey. The room was in the basement. When the reception guy told us to press -3 in the elevator, I thought he was kidding. Other than that, the... More

Clean, comfortable, spacious superior room with king-sized bed (2 singles together), minibar/ fridge, free safe, hairdryer in bathroom.Breakfast - good amount of food - fresh fruit, cold meats and cheese. Fruit juice and cerals, pastries and variety of breads. Hot choice limited to bacon, scrambled egg,beans and a vegetable concoction. Staff are friendly, helpful and speak very good English. Close... More

We stayed here for three nights and was very impressed. The hotel and rooms are decorated in a modern style and the standard double was very spacious. The breakfast was lovely with plenty of choice of both hot food, different breads, cereals, pastries, cakes, fruit, and hams & cheeses. The coffee was delicious too. The only downside was the scrambled... More