This hotel is not 4* its a low 3* with an urgent need of a makeover. We paid alot of money to go at new year. We could have had a luxurious holiday in an exotic location for what we paid. Madeira is a beautiful island and is worth exploring. We hired a car for 2 days and covered the... More

Stayed at this hotel on a full board basis from 9th to 23rd january 2012. On arrival it is true to say you think you are entering a shopping centre but thats only because it does have a large centre alongside which it turns out is very handy..ON ARRIVAL WE WERE GIVEN ROOMS 1108 AND 1110. These turned out to... More

The hotel is well placed and in easy walking of shops and buses.It is well cared for and spotlessly clean .Our chamber maid was a real worker and kept our room and bathroom very clean .She worked long hours and though she was very cheerful looked very tired.The room was comfortable and had a good view of the pool and... More

this hotel is superbly placed with excellent facilities and spotlessly clean. the hotel staff from room maid to general manager are cheerful and helpful. Entertainment in the evenings are what it says on the tin with a reasonably priced bar. Downside! good food spoilt by canteen style buffet dinners and poorly cooked breakfasts (rubber eggs,overcooked vegetables). Did it spoil our... More

My wife and I have just returned from our stay at the Monumental Hotel but before I say anything about it I would like to report several conversations we had at the airport just prior to leaving and bear in mind, we did not know any of these people at all. Most couples seemed to complain openly and with gusto... More

This hotel does not have 'Curb Appeal' but just walk inside for a warm welcome and comfortable surroundings. Leave the shining glass atriums for the people who like to be seen in the glitz and glamour, this hotel is just good value and everything you need for a relaxing break. The taxi rank is outside the door and the buses... More

We arrived at the hotel to a cheerful reception. Room was very clean. View spectacular. Food plentiful and a different fish dish every meal time. Had some really good excursions around the island. As it was my husband's birthday and our wedding anniversary whilst we were there we were given complimentry fruit and wine on arrival and a free lunch. More

The hotel was spotlessly clean, when I booked i I asked the holiday company to request a high floor, I also sent an email to the hotel requesting this aswell, Hotel said they didn't receive the email,even though i received a 'read' email back from them,I got a room on the 1st floor. My wife and I are not fussy... More

Visited this hotel in 1997 as a teenager with parents, fancied coming back with other half and was impressed! Rooms good, food good - even for someone as fussy as me! Staff excellent. Will visit again someday! More