Advertised as a five star hotel it falls a little short of that expected of the very best. Housekeeping could be better and although claimed in the literature to have four restaurants you have in reality "The Pub" and Tavern Bar to choose from. Very extensive breakfast menu but unfortunately fried or English breakfasts are not cooked to order, but... More

It was our 2nd stay here and we loved it! Madeira is a magnificant island and the weather is nice all year round. We loved the oceanic pool outside. The hotel has very good and well maintained infrastructures. The staff is very friendly and service impec. We will definitely return! More

We spent a week in one of the Beachclub timeshare apartments at this resort - the views were magnificent and we had a very relaxing stay. The staff were friendly, efficient and hard working More

This is an excellent, well run hotel with helpful staff. There are 2 outdoor and 1 inddor pool with a health suite and a recreation room with table tennis and pool etc. Our room faced the road and mountains and was north facing but was quiet and cool. It is only worth paying extra for a sea view if you... More

This hotel is nera the town althogh you have to be a bit fit to manage the hill, however you can use the bus. Very relaxing atmospher and helpful staff. Tidy and clean. We went B&B as it suited us. Breakfast is a bit repitative but enough. Excursions are more expensive from outside but it is important to stick with... More

This hotel serves several different types of customer, simultaneously. That is a tricky call for the front of house staff since they are expected to deliver consistent service to different groups. More

Stayed in Jan , when hotel and island was very quiet. Weather was excellent for time of year and the hotel has some magnificent views of the ocean if you have a suitable room .We decided to go half board which was a big mistake since there was no buffet dining in the evening and very little choices on menu... More

We first stayed at the Madeira Beach Club (time share) in 1993 and fell in love with Madeira. We found the accommodation stunning with its dramatic sea views, the two outdoor pools exceptional and its location so convenient. We have stayed here regularily over 20 years and sometimes twice a year. There are 'Owner Relations' staff who look after timeshare... More

The hotel and resort are outstanding. The service within the resort are second to none. Food very good, facilities good, staff excellent. Within easy walking distance of Funchal town. The room we had was beautiful but there was a lot of noise from outside at nightime. Maybe better soundproof windows are needed. More