Decided to splash out at the end of our three week holiday and spend our last two nights here. We had a pool side terrace room right beside the quieter of the two pools. Very helpful staff from the moment we arrived . Breakfast buffet was delicious with plenty of choice and a different selection of food both days ....
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Dear Hotwhiskey,
Thank you for splashing out spending your last 2 days with us. I'm delighted to read you had a good time and your tip of Fisherman's Village is a good one, especially on Friday's. Also please accept my sincere apologies for the air-con. We'll keep a close eye on it and have engineering on standby 24 hours to...
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We have been coming here for over ten years, often bringing friends. This year we have noticed that things have improved enormously and they were already good. The food in the restaurant is even better, they have added a noodle bar to their already extensive breakfast and their prices have dropped significantly while the quality has got better. I love...
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Dear Mrs. Ferguson,
Thank you so much for your loyalty and gracing us with your visits.
Your feedback could not have been nicer and it was so nice to meet you.
Thank you also for your feedback on the WiFi Internet speed and as discussed, we'll be taking that up from 3 Mb to 8 to service you and the...
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We have just spent a wonderful week at the Imperial Boathouse, we have not returned to the Boathouse in Koh Samui for four years as another hotel was being built nearby but that has now been tastefully completed. The Boathouse is now back to it's wonderfully endearing best and is not to be missed as a destination to lovely Thailand....
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Dear Chris and Phill...S,
You are so kind, it was a pleasure having you as our guests and the team and I are most grateful...
Warmest wishes,
Doeke
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Great and helpful staff at this beachfront hotel. Big spacious rooms, two fab swimming pools.
In a quiet part of Koh Samui but you can easily get around the island with the help of the 3 Crown taxi service where you will find English speaking staff and a smooth and efficient service where you can also hire safe and modern...
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Dear Mr. Nettleton,
Thank you for your kind feedback.
I've informed reception to put in your profile that you prefer a softer mattress and pillow, which we'll be happy to arrange, should you chose to return.
On behalf of the entire team, which is even more all-smiles after hearing your feedback, warmest wishes from Samui
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we travelled as a party of three couples in our 50s and stayed in premier rooms that we think had been refurbished,these rooms have been the best rooms we have stayed in and we have been to quite few countries between us.the only down side was the lack of night-life in cheong mon,you had to go to chaweng or bophut...
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Dear 01246824771,
Thank you very much for your wonderful feedback.
All of us are delighted you and your party enjoyed your stay and we look forward to welcoming you back in the (near) future.
Warmest wishes,
Doeke
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Had a fantastic time at the Imperial Boathouse. The restaurant at the hotel was the best in Cheongmon by far, great value for money, and the food quality equally as good when eating by the pool.
Both pools were clean and lovely to swim in.
Massage at the hotel Spa was incredible, the best I have had and I would...
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Dear Niks85,
Thank you very much for your kind words. Mr. Oh, our Spa Manager, was really happy to read your comments and on behalf of the entire team, we hope to be able to welcome you back in the near future.
Warmest regards,
Doeke
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just got back,Great hotel with impecable staff who go out of there way to help ALL of the time..The beach is a cracker with so many nice places to eat or having a massage .If you are reading these reviews and pondering about weather to stay here, JUST GO. You will not be dissapointed.
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On arrival at Samui Airport its like Bali , this Airport is owned and operated by Bangkok Air and they keep other operators out. The meet and greet sent by the hotel is fine but a 1000B is a high price as the journey is only 10min away from Hotel. The Hotel is fine and the reception is spacious, the...
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Dear SACLS,
Thank you for taking the time to share your feedback.
I agree that the airport transfer is a bit on the high side and am changing this to something more reasonable.
The Poolside Terrace Room you're referring too does indeed have a shower over the bath, whereas our Premier Rooms have a separate shower and bath.
The breakfast...
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I have read some of the reviews for this hotel commenting that it is looking tired - there is no arguing with that, but the Premier Rooms were upgraded probably around 8 years ago and they are perfectly fine for a stay. I have now stayed 9 times at this hotel and absolutely love it. The staff are lovely and...
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Great to read all the positive reviews on this hotel, we have stayed here on 4 previous occasions, last time in April this year and are booked to return next May so can't wait to go back. on our reccomendation friends stayed here a few weeks ago and on their return could not praise it enough.
Roll on the 26th...
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Reviewed 30 April 2011
321 Reviews
509 Reviews
569 Reviews
