I booked the hotel through Booking.com and generally I was disspointed. The area of Elounda offers excellent hotels, most of them expensive but when there is value for money you do not complain. I was dissaponted with the hotel. Very disappointed with the air conditioning in the middle of August - It was either very noisy not allowing you to... More

Lady on reception very unfriendly and rude. Food like school dinners, hot dishes served lukewarm at best. There is no restaurant in this hotel! The food is served in a sort of dining hall in large metal containers. Very poorly cooked. Cold dishes ok. Rooms ok but tired. The shower enclosure in the bathroom was so small it was very... More

Staff at this hotel were very friendly. We stayed in a jounor suit, 2 rooms one pool. The rooms were well fitted on suit with all you needed, private pool was excellent but main pool was also great. Very nice breakfast, evening meal basic but taste. It was a 15 minutes walk into the village which was not so enjoyable... More

The reviews are mostly pretty accurate (most Tripadvisor one are eh) and this indeed is a well maintained friendly hotel where the staff really do go th extra mile. Wherever you go its pretty well spotless and belies its twenty years tho its obviously had a major refit at some more recent stage We picked it because it wasnt too... More

This is really the best hotel in Elounda ! It’s vey relaxing and peacefull .After 26 times ( twice a year )coming in the same hotel I know what I’m talking about . It really feels like coming home . People who comes for the first time do not feel like a number as in some other hotels in Elounda... More

I've just returned from a week at the Elounda Palm & could happily have stayed a month! We originally booked a bungalow room but decided to upgrade to a junior suite with a shared pool. It has to be one of the best holidays I've been on in a long time. The staff were amazing, really friendly & the majority... More

Having read many of the reviews before we travelled, I had expected a delightful boutique hotel but the reality was quite different and consequently disappointing. Our room was spacious but fairly basic, plenty of hanging space, but only 2 small drawers which does not provide enough storage facilities for 2 adults, and the 'furniture' had an IKEA feel about it.... More

After reading the reviews of this hotel I was not disappointed. Me and my boyfriend booked into one of the bungalows for two weeks and couldn't have wanted more. It was just off the pool with a little bit that opened out to the grass area. There were views across the water to Spinalonga and the surrounding areas. It was... More

What a disappointment - the Elounda Palm is billed as a boutique hotel, but turned out to be more of a Travelodge. On the plus side, the room was very clean, but VERY basic and the bathroom was tiny, with a "drain" smell all the time. The pool was very disappointing, and watch out if you have a white bikini... More