10 days in august this year. What's good : location (15 min With city bus from heraklion center), quality of the food, service provided by the staff ...really friendly, Nice beach With enough Space , Nice beach restaurant, Nice and well maintained gardens. What's could be better : staff often too limited at breakfast and dîner in main restaurant ....... More

Just returned from 10 day vacation with my teenage son. TUI describes as 4.5 star, but that's debatable. Found the room (bungalows) rather small, drab, and not really up to par for an A-class hotel. Have traveled to Greece often and lived there for 2 years, so I am familiar with comparables. Bedspreads were stained, drapery askew off hooks, room... More

After reading other reviews from hotel guests i have to disagree . I travelled to this resort several yrs ago on my honeymoon and was quite impressed by level of service . The room were clean and nicely decorated and if there was a problem the staff were quick to rectify it . The staff were genuniely pleased to see... More

Where do I begin, customer service not sure if it exists. Wifi does not exist at all. It's a ridiculous system I cant believe it's 2012. The only reason for two stars is its all inclusive so you can eat the food. I am all for international clientele, but this is 95 percent Russian. I wish I did not understand... More

The Agapi Beach Hotel is a very attractive and nicely laid out resort, though you would never guess this upon your arrival. The front of the hotel is located just off an average looking main street where there are mostly souvenir shops and the odd restaurant. Once you walk through the lobby of hotel and then out the other side... More

Mostly good hotel equal to 4 stars and price, however with minor lacks. 1) Hotel definitely need to be renovated in lobby, Main Bar zone and in rooms. My advise to thing also about decorations, presently it is not impressive 2) In June hotel was overcrowded. There were lines to restaurant in the evening and no sun beds on the... More

We were there end of May beginning of June. The accommodation was well maintained and beautiful. Service was good to outstanding, food was outstanding. Entertainment was usual hotel level but these people worked their socks off, just that as it was beginning of season they were just getting used to the routines. Hotel had a disco after the show with... More

We were in Agapi Beach for 1 week all inclusive, at the end of May, in a double room with sea view. We are a couple, around 40. Positive: The Hotel is very well located (20 min from Airport, 20 min and 1.5€ bus from Heraklion). Our room was very clean and the service in general was really good. All... More

The suite accommodation and surroundings were excellent. Having never experienced an all inclusive holiday before, I found the whole package superb. The cuisine during all dining hours were of the finest quality, numerous choices, delicious recipes and freshly prepared/served (no evidence of frozen or microwave use!) The bars and restaurant drink variety and service are to be commended. The Animation... More