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Phoenix CopenHagen Hotel Reviews, Copenhagen

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Phoenix CopenHagen

4.0 of 5
BredGade 37, Copenhagen 1260, Denmark (Indre By)
Hotel amenities
Phoenix CopenHagen
104 traveller photos
Ranked #42 of 110 hotels in Copenhagen
3.5 of 5 stars 380 Reviews
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380 reviews from our community

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Date Rating
Glastonbury, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great Trip / VERY friendly and helpful people”
4 of 5 stars Reviewed 20 May 2013 NEW

Restaurant is a bit expensive. Purhaps go out if you are there in Copenhagen for a few days otherwise bill can mount up. Otherwise greate. Staff are very friendly and rooms are great. Centrally located.

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See 8 more reviews by chris_green100 for Copenhagen
London, UK
Top Contributor
90 reviews 90 reviews
72 hotel reviews
Reviews in 44 cities Reviews in 44 cities
48 helpful votes 48 helpful votes
“Perfectly fine hotel. Would definitely recommend it.”
4 of 5 stars Reviewed 17 May 2013 NEW

We booked six single rooms at the Grand Hotel as far back as February 2013. Two days before leaving for Copenhagen, we were informed that the rooms at the Grand Hotel were no longer available and that we were to be switched to the Phoenix Copenhagen (another hotel in the group). To say we were annoyed by this was an... More

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JulieHeinen, General Manager at Phoenix CopenHagen, responded to this review
21 May 2013

Dear Traveller, Thank you for your review of Phoenix Copenhagen. First of all we are sorry to hear that you had to move hotel and your plans were changed. We are happy to hear that you felt upgraded to a better hotel and you had a nice time at Phoenix Copenhagen. We are sorry to hear that your minibar were... More

Farum, Denmark
1 review
“Perfect Place”
5 of 5 stars Reviewed 13 May 2013

If you want a Hotel with good service and perfect clean rooms, than is Phoenix Copenhagen the place, they are always smiling. We went on a girlfriend trip and if you wont a good place to stay without working all the time, once again Phoenix logation is perfect, everything is around you Kongens Nytorv - Nyhavn - Great shopping Street... More

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JulieHeinen, General Manager at Phoenix CopenHagen, responded to this review
21 May 2013

Dear traveller. Thank you for taking your time to write a review on tripadvisor of Phoenix Copenhagen. We are proud to hear that we were a part of your ”perfect weekend”. We hope that we have pleasure to be welcoming you at Phoenix Copenhagen in the nearest future. Kind regards PHOENIX COPENHAGEN Julie Heinen General Manager More

Kincardineshire
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Perfectly located hotel”
4 of 5 stars Reviewed 11 May 2013

On arrival at this hotel having booked a couple of months in advance, I was very disappointed with the room we had been allocated. Too many things to list that were just wrong. My husband asked for another room and paid for an upgrade to a "junior suite". Said suite was a slightly larger room with a sofa, chair and... More

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See 4 more reviews by Sybil N for Copenhagen
JulieHeinen, General Manager at Phoenix CopenHagen, responded to this review
21 May 2013

Dear Traveller, Thank you for your review of Phoenix Copenhagen. We are happy to hear that our staff provided you and your husband with excellent service and moved you to another room type when requested and our staff were able to track your husbands missing wallet. We are glad to hear, that you found our breakfast buffet good and the... More

London, United Kingdom
1 review
“Revolting hotel”
1 of 5 stars Reviewed 27 April 2013

Do not even consider staying here. I checked into a room that was so small I seriously could not get a small case and a computer bag in it!! I immediately went to reception to be told that I could be moved to a bigger room but for 1800DKK a night extra - that is £204 or $315. And that... More

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JulieHeinen, General Manager at Phoenix CopenHagen, responded to this review
6 May 2013

Dear Traveller, Thank you for taking the time to express your views regarding your recent stay with us. We sorry to hear that your stay didn’t furfill your expectations. We have different room types and sizes of rooms and bath rooms in our historic building. Phoenix Copenhagen are evalutated once a year and have been a 4 star hotel since... More

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Halmstad
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Thin walls!”
4 of 5 stars Reviewed 26 April 2013

An elegant hotel with a nice lobby. My room was at the first floor facing the street. It was very noisy and I was also disturbed by people talking outside in the hall. The walls must have been very thin. Except that the room was very nice and the bathroom was nice as well. Flatscreen TV, hair dryer, free wireless... More

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JulieHeinen, General Manager at Phoenix CopenHagen, responded to this review
6 May 2013

Dear Traveller, Thank you for your feedback from your stay with us last month. We are sorry to hear that you were disturbed by outside noice and other guets. When we are notified we always take action if guests have desturbing behavior. We hope to have the possibility to welcome you again at Phoenix Copenhagen in the nearest future. Kind... More

Ewing, NJ
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Your walk-in closet might be bigger than your room”
3 of 5 stars Reviewed 22 April 2013

I've stayed at the Phoenix Copenhagen a few times over the past couple of years on business. Overall, I like the hotel. It's located in a good part of the city, with numerous restaurants and shops in walking distance. It's also within walking distance of the amusement park, Tivoli (though it is not a short walk). I adore the breakfast... More

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JulieHeinen, General Manager at Phoenix CopenHagen, responded to this review
6 May 2013

Dear traveller, Thank you for your review. Just as you write in your review, we have different categories of rooms. In both our single and double category, Standard, Superior and Executive are avaliable. In our amassing historic building not all of our rooms are the same. If you have a certain room that you prefer staying in, it's always possible... More

Copenhagen, Denmark
Reviewer
5 reviews 5 reviews
3 hotel reviews
“Faded old world charm”
4 of 5 stars Reviewed 16 April 2013

I stayed here for 10 days, and my experience was pleasant enough. My room was a decent size, comfortable, and clean. All the facilities you would expect were on hand, and the staff are very courteous and helpful, in fact nothing was too much for them. The bed was very comfortable, and the noise levels more than acceptable, even over... More

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See 4 more reviews by RobinHull64 for Copenhagen
JulieHeinen, General Manager at Phoenix CopenHagen, responded to this review
20 April 2013

Dear Traveller, Thank you for posting a review of your recent stay with us. We appreciate the time that you have used to do so. We are glad that you had a good time in Copenhagen and enjoyed staying at Phoenix Copenhagen. We hope to have the possibility to be welcoming you again in the nearest future. Kind regards PHOENIX... More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Danish Delight”
4 of 5 stars Reviewed 12 April 2013

I stayed here on a one night business trip in April 2013. I had read a lot of previous reviews before I booked it and was not sure if it was the right thing to do, based on what I was reading. It was the closest hotel to where I wanted to go so in the end I booked it.... More

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JulieHeinen, General Manager at Phoenix CopenHagen, responded to this review
20 April 2013

Dear traveller, Thank you for posting a review of your recent stay with us. We are happy to get your feedback and recommendations and we appreciate your review that includes your experience of top service at Phoenix Copenhagen. We hope that we can welcome you again in the nearest future. Kind regards PHOENIX COPENHAGEN Julie Heinen General Manager More

London, England, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Strangely disappointing”
2 of 5 stars Reviewed 9 April 2013

I was disappointed by the hotel and expected much more, as this hotel is part of the same chain as most the hotels in Copenhagen I have stayed at. Of the ten or so hotels I have visited in the last 6 months, I would say this was my least favourite. Although the hotel entrance is very grande and front... More

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See 2 more reviews by DCKNW for Copenhagen
JulieHeinen, General Manager at Phoenix CopenHagen, responded to this review
11 April 2013

Dear traveller, Thank you for posting a review of your recent stay at Phoenix Copenhagen. We are sorry to hear that we did not furfill your expectations and you prefer the modern-styled hotels in Arp-Hansen Hotel Group better. We hope that you will consider one of our other more modern-styled hotels in the chain when you visit Copenhagen in the... More

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Additional Information about Phoenix CopenHagen

Also Known As:
Phoenix Copenhagen Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Copenhagen Phoenix Hotel
Address: BredGade 37, Copenhagen 1260, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Pets Allowed Restaurant Room Service
Hotel Style:
#20 Luxury Hotels in Copenhagen
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Gracious 5-story Hotel housed in exquisite 17th-century building, near Amalienborg Palace & Royal Theatre. ... more   less 
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Phoenix CopenHagen
BredGade 37
Copenhagen 1260
Denmark
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