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BEST WESTERN PLUS Grand Hotel Victor Hugo

4.0 of 5
Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
Hotel amenities
BEST WESTERN PLUS Grand Hotel Victor Hugo
Ranked #41 of 52 hotels in Luxembourg City
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51 reviews from our community

    Trip type
Traveller rating
    9
    13
    21
    3
    5
Date Rating
Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 26 April 2013

I have nothing but positive things to say about this hotel: the staff were incredibly friendly, the rooms were on the larger side, everything was clean and modern. The location looks a little far from the centrum on a map, but Luxembourg is so small that it's only about a 5-minute walk to the old town. The neighborhood itself has... More

Was this review helpful? Yes 1
Brussels, Belgium
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 15 March 2013

But... Not worth the price paid.... And so anonymous, and so ordinary.... I didn't like it at all.and the reception sent me to a room that was not matching the promises during the reservation with the global reservation centre. And finally I got a situation ( very embarrassing) where a I was a key of a rented room and nothing... More

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Dublin
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 16 November 2012 via mobile

Stayed here for two nights. Room in main building on 2nd floor. Room freezing on entering as window had been left open. Tiled floor so room felt cold. Slippers provided and are a must. Small TV but furnishing generally fine. Comfort wise, bed ok but not great by any means. I found it odd that the side of the bath... More

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Bp
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 November 2012

I stayed 2 nights in the Hotel for a business trip. The front desk lady was helpful and polite, but nothing extra, she did her job as needed. I had a standard room in the main building. It was clean and modern, no concerns with this. Honestly there wasn't any bad thing there, everything was according to the 4 star... More

Was this review helpful? Yes 2
Gotland
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 26 October 2012

OK overnight hotel, especially if you have business in Kirschberg. Only the red bridge to cross to the east. You also have buses and a bike (Velou) station nearby. Clean and well maintained. Still, my general impression is that they are good at cutting cost (no hair conditioner, broken iron/and board, bad shampoo, hard beds, some rooms with the old... More

Was this review helpful? Yes 2
See 6 more reviews by laotse2 for Luxembourg City
london
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 30 September 2012 via mobile

Strange hotel where I was reserved across the road in an annex with little in the way of hotel amenities over there. Poor tv reception in an otherwise ok room - service was average and breakfast at euro 20.00 was rather expensive.

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Wassenaar, The Netherlands
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 20 September 2012

The Victor Hugo is about .6 of a mile from the city center. A fairly easy walk. The hotel is in two buildings, the main building and the Annex across the street. I stayed in both, and there was no significant difference. The standard room is average size for European hotels. The bathrooms are shower only, no tub, but clean... More

Was this review helpful? Yes 1
Kirkland, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 September 2012

Don't bother driving to this hotel - no parking. They did not even have a space in front to drop off the bags. The town was having a festival and there simply was no parking, anywhere. Staff was no help other than to say find a space. As a result, parking and check in took two hours. If we had... More

Was this review helpful? Yes 1
Karim A, Inhaber at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review
4 October 2012

Dear Sirs, Thank you for your comment. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Concerning your car, the public parking... More

Hamilton, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 August 2012 via mobile

We got a suite on airmiles for two nights. And honestly, my only complaint is the hard mattress and loud AC outside my window. Staff was very friendly, room was beautiful, awesome sauna shower. It is located 5minute walk from downtown but my husband and I enjoyed the walking and being away from noise. I am a picky, picky bugger... More

Was this review helpful? Yes 1
See 2 more reviews by Benecar for Luxembourg City
Karim A, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review
12 August 2012

Dear guests, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Zurich, Switzerland
Top Contributor
62 reviews 62 reviews
43 hotel reviews
Reviews in 31 cities Reviews in 31 cities
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed 28 June 2012

I had room 101 in the annex which was on the street and even with the windows closed it was noisey. It was also near the lift and at the top of the stairs where the sound carried. So in bed I could hear people coming back after dinner talking. Then..... around 5:15 I heard all the banging and clattering... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Grand Hotel Victor Hugo

Also Known As:
BEST WESTERN PLUS Grand Hotel Victor Hugo Luxembourg/Luxembourg City
Address: Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
Region: Luxembourg > Luxembourg City
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Wheelchair access
Hotel Style:
#21 Luxury Hotels in Luxembourg City
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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BEST WESTERN PLUS Grand Hotel Victor Hugo
Enter dates & see best prices* (from our partners)
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