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Crowne Plaza Hotel Salzburg - The Pitter

4.0 of 5
Rainerstrasse 6 - 8, Salzburg 5020, Austria
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Ranked #27 of 138 hotels in Salzburg
4.0 of 5 stars 353 Reviews
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353 reviews from our community

What travellers say about this hotel
  • Train station(13)
  • Old town(13)
  • Very good(8)
  • Friendly and helpful(6)
  • Swimming pool(6)
  • Easy walk(4)
  • Buffet breakfast(3)
  • Free internet(3)
  • Not sure(3)
  • First nights(3)
Traveller rating
    121
    162
    44
    18
    8
Only show reviews for Family (57) | Couples (134) | Business (24)
Date Rating
colinlew
Cardiff, United Kingdom
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 8 February 2012

The hotel is 150 years old. It has recently been refurbished but retains its period charm and comfort. The rooms were excellent, slightly small perhaps but understandable in a hotel of this age. There is a very pleasant Plaza bar. We did not eat breakfast in the hotel; the restaurant was packed and the buffet did not look inviting. Instead... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review
9 February 2012

Dear Guest thank you very much for your time to post a review to Tripadvisor. We are sorry that our breakfast buffet did not meet your needs. Normally the price of the Breakfast if you are travelling with kids is not higher then the one in nearby places. We offer the full range of egg plates, coffee and tea specialties... More

Duigo
1 review
4 of 5 stars Reviewed 4 February 2012

Upgraded 2 a junior suite on arrival great start , very very comfy bed , pool tiny but spotless . Wifi with a connection charge come on guys 4 star hotel? Free just about everywhere else in town More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review
9 February 2012

Dear guest, thank you so much for your valuable feedback. Excellent that you loved the bedding in your Junior Suite. I am really sorry that you where not happy about the WIFI charges. We have already decreased the rates by a third. Still the investment was very high in this old building. But good news. With immediate effect WIFI is... More

TimC1
Brisbane, Australia
Senior Contributor
24 reviews
5 helpful votes
4 of 5 stars Reviewed 31 January 2012

The hotel is well located right near the Mirabell Gardens - and you can easily walk into the Old Town along the river. The parking is a little distance away, but the staff helped us find what to do. The hotel feels a little dated - and is probably in need of a renovation/refurbishment - but it's obvious that they... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review
9 February 2012

Dear guest, thank you so much for your nice feedback regarding your stay at the Crowne Plaza Salzburg The Pitter. Yes we admit our "lady" is old but we all love this 150 year old Hotel! We are currently in the planning process of a major redo of our rooms which will hopefully begin in January 2013. But the most... More

lilly_424
Carlisle, United Kingdom
Reviewer
5 reviews
6 helpful votes
4 of 5 stars Reviewed 27 January 2012

The stay in this hotel was short. We had been holiday-ing in the Tirol region in Austria and had an early flight the next day. The few staff we had encounters with were friendly. There were around 30 other parties checking in at the same time but they were efficient. The room, a twin, was standard and actually quite small.... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review
9 February 2012

Dear lilly_424, thank you so much for your time to rate the Crowne Plaza Salzburg The Pitter. We are so sorry that the room was too hot during your short stay. I assume that our system could not react in time to the temperature switches outside. It is indeed an old Hotel and sometimes we struggle a bit with the... More

pesciolaccia
Firenze
1 review
4 of 5 stars Reviewed 19 January 2012

Stayed here for 2 nights for 2012 New Year's Eve with my husband. Location is perfect as you can reach to the downtown in 10 minutes by walk . The restaurant "Pitterkeller" is wonderful, had a perfect dinner there. Also the room service is very very punctual and first-rate. The room was cleaned everyday regularly and we never had a... More

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T-Train205
Al Jubail, Saudi Arabia
Contributor
20 reviews
6 helpful votes
3 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

We stayed here two nights as part of a tour group. The location is nice, very close to the gardens and not far from shopping. It was difficult to find any maps in the lobby, the staff was not terribly helpful. The main problem is that the rooms are very dated. The carpet is old, the upholstery looks old, and... More

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IHGCare, IHG Care at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review
20 January 2012

Dear Tim P, Thank you for taking the time to write a review regarding your recent experience with us. We are glad to know you found our location convenient. We greatly appreciate your honest feedback in order to improve upon our services, and sincerely regret that we did not meet your expectations. Once again, thank you for taking the time... More

Davmarg
Contributor
15 reviews
3 helpful votes
5 of 5 stars Reviewed 16 January 2012

We had 4 nights here in mid December and felt we really made the most of the time thanks largely to the helpful and friendly staff. Front desk staff especially, from the moment we arrived were extremely helpful. The hotel has 3 restaurants to choose from - fine dining to Austrian 'bistro' style. We found all food terrific and nothing... More

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KirKanos
Singapore
Contributor
14 reviews
8 helpful votes
4 of 5 stars Reviewed 7 January 2012

This is a nice functional hotel which is about 15-20 minutes walk to the Old Town area of Salzburg (for those familiar with it). The furnishings are classic and as a Platinum Ambassador I got an upgrade to a junior suite which is a pretty large sized room with a living room area plus internet included in the price. Do... More

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Ivinka
Prague, Czech Republic
Contributor
12 reviews
3 helpful votes
4 of 5 stars Reviewed 4 January 2012

We stayed in CP Salzburg for two nights before NYE, hotel has good location, to the city centre is 10-15 minutes by walk or you can go by bus, the stop is close to the hotel. Ticket cost around 1,50 EUR. Service was in CP standards, very nice staff on the reception a also housekeeping lady was very kind. Breakfast... More

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30090Laura_S
Anderson, South Carolina
Senior Contributor
24 reviews
6 helpful votes
5 of 5 stars Reviewed 3 January 2012

Great room. Half a mile from train station in one direction and half a mile from outdoor market in other direction. More

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Crowne Plaza Hotel Salzburg - The Pitter Also Known As

  • Crowne Plaza Salzburg
  • Crowne Plaza Hotel Salzburg
Address: Rainerstrasse 6 - 8, Salzburg 5020, Austria

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