We stayed at the Kaiserhof Kitzbuhel at Christmas, and it was just perfect! As well as celebrating Christmas, it was also my 40th Birthday...and the staff made it really special. It was our second visit to the hotel, and the food was even better than the first time. The rooms are really well designed and spotlessly clean. All the staff... More

From the minute you check in, you are greated with friendliness and elegance, and while your luggage is taken up for you, you're shown round the hotel and made aware of the times for food etc. The fact that the wellness center & pool are included in the price is a godsend to ease the aches of a full day's... More

Just returned from a one week stay in this marvellous hotel. The service from the staff here stands out from the first warm welcome in reception on check-in. The receptionists (in local costume) spoke excellent English (amongst other languages) and were happy to introduce us to all the facilities the hotel has on offer through a brief tour and escorted... More

Absolutely loved staying at this hotel! 100m from the Hahnekammbahn - 100 metres! that's like less than a minute walk! AND even closer to a ski lift. Ski schools and ski rental shops all around, so a very great geographical location. Inside the hotel is very warm and cosy, and the rooms are great, with wood doors, and wooden finishes... More

Very smart and comfortable hotel and the food was great. This hotel is a short walk from the village centre and very close to a ski lift which takes you up to some spectacular views. The staff dressed in their traditional costume were always friendly, polite and helpful. We would recommend going to visit:- 1. Salzburg 2. Lake Chiemsee take... More

Last year we spend our skiing holiday in the Best Western Premier Kaiserhof hotel. We were so pleased with the services offered in the hotel and the great location next to the gondola. we could not resist a revisit. As last year, we were welcomed with a friendly smile and handshake, they remembered our previous visit! As last year, no... More

To be honest, I was a little skeptical when my husband said we are staying at the Best Western. This amazing hotel is unlike any Best Western I know of. Truly as another reviewer mentioned, the most amazing thing about this hotel is the staff- they understand what customer service is. Everything about this hotel is amazing: the food, the... More

We have stayed at the Kaiserhof in September for the last 4 years and this has to have been the best stay yet. The most outstanding aspect of this hotel is not the building itself, which is excellent; it is the staff. Check in, and out, is a pleasant experience and the staff are all fluent English speakers who do... More

Seamless is the word that comes to mind when I think of the Hotel Kaiserhof. We stayed for ten nights and everything from the front desk, to the restaurant, housekeeping, bar and spa were run seamlessly. Yet, there was a real feeling of warmth and comfort. It was clean, quiet and convenient. The food was excellent, and the staff couldn't... More