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All 361 Vienna hotels

Sofitel Vienna Stephansdom

5.0 of 5
Praterstrasse 1, Vienna 1020, Austria
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Sofitel Vienna Stephansdom
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Ranked #18 of 361 hotels in Vienna
330 traveller photos
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599 reviews from our community

Traveller rating
    420
    128
    39
    8
    4
See reviews for
Families
76
 
Couples
294
 
Solo
51
 
Business
98
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Washington DC
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We stayed in the Black Suite which was pretty cool. The bare floors, walls, ceiling and furniture were all black. They kept the room very clean as I did not see any dust which would be very visible against black. After leaving my own dust on the furniture, the maid cleaned very well everyday as the dust was gone when... More

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Review collected in partnership with Accorhotels.com

Krakow, Poland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Recently I have spent 2 nights at Sofitel Vienna. Leisure trip with my family. Professional and quick check in at the front desk. Upgraded modern room with awesome view – great. Perfectly located just in the city centrum close to the old town. Very modern hotel well designed. Great Jacuzzi, spa and fitness centrum. Breakfast located at the top floor... More

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William H, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review
21 May 2013

Dear guest, Thank you for your very positive comment. I am glad to read that you enjoyed your stay in our “Living Artwiork”. I hope to welcome you soon again. Kind regards, William Haandrikman More

A TripAdvisor Member
4 of 5 stars Reviewed 17 May 2013 NEW

Though the response was very slow to fix flooding bathroom, and not cooling A/C, but at the end the job was done. The service is slow even in other requests. The restaurant at the 18th. floor was really great and the food was perfect.

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Review collected in partnership with Accorhotels.com

William H, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review
21 May 2013

Dear Guest, Thank you for your feedback on TripAdvisor. I am glad to read that you enjoyed our restaurant Le Loft and I will forward your kind words. Concerning the technical service I have immediately contacted our Technical Manager as well as our Director of Operation in order to check what happened. I hope to welcome you back soon. Kind... More

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 13 May 2013

The Sofitel Vienna attempts to position itself as a top-notch modern luxury hotel and in these aspects it largely succeeds. The clean white artistic modern rooms are beautiful and inspiring, so much so that we spent the first half hour of our stay just admiring the design and furnishings. The beds are extremely comfortable, the staff is very polite and... More

Was this review helpful? Yes 2
William H, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review
20 May 2013

Dear Guest, Thank you for your detailed feedback about your experience. I would like to apologize for the inconveniences caused by the toilet paper and your negative experience at the breakfast. I have immediately contacted the housekeeping manager and our Director of Operations, who will discuss your feedback in detail. I do hope to be able to welcome you back.... More

Northville, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

My husband and I stayed at the Sofitel in October of 2012. I chose the hotel because it offered junior suites with a separate living room and the prices were not ridiculously high as some of the hotels in Europe can be. I usually like to choose more old style hotels and the Sofitel in extremely modern, but it was... More

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William H, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review
20 May 2013

Dear Guest, Thank you very much for your positive comment about our hotel. I am very happy to read that you finally had a good experience in our “Living Artwork”. I would like to apologize for the inconvenience you experienced at the beginning of your stay. I have immediately informed our housekeeping manager as well as our Director of Operations.... More

Singapore, Singapore
1 review
3 of 5 stars Reviewed 9 May 2013

Not a great place to stay, but worth of paying a visit to the 18th floor (definitely not magnificent breakfast ). Service was fine. Rooms are not that great as pictures presented on accorhotel website.

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Review collected in partnership with Accorhotels.com

William H, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review
20 May 2013

Dear Guest, Thank you for your feedback. I am very sorry to read that you did not enjoy the experience of “living in an Artwork”. I have informed our Director of Operations of your comment about the breakfast. I hope to welcome you back, in order to show our high standard as well at breakfast. Kind regards, William Haandrikman More

Barrington, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Very modern hotel very clean but could be considered a bit to "modern". Rooms are decorated in either White, Gray or Black. We had a Gray room. When I say Gray, everything is gray included the painted concrete floor. The only bit of "carpet" was a large pad by the bed. Does not make for a comfortable walk on the... More

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William H, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review
10 May 2013

Dear guest, Thank you very much for your feedback on TripAdvisor. I am glad to read that you enjoyed the room facilities as well as the location of the hotel. The design and colors that Jean Nouvel used in our rooms are very unique special. It would be our pleasure to show you the other rooms that are available. Maybe... More

Cave Creek, Arizona, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 May 2013

What an amazing place. Beautiful, new, fresh and ultra modern. The 3 color theme is simple and clean. We had a corner room on the 17th floor that had spectacular views of the old city. The bed was a true king and was very comfortable. Very cool shower with Hermes bath products. The bar on the top floor should not... More

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Review collected in partnership with Accorhotels.com

William H, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review
10 May 2013

Dear Guest, Thank you very much for your positive feedback about out hotel. I am glad to read that you enjoyed the modern design by Jean Nouvel as well as our Le Loft restaurant on the top floor. I will forward your kind word about our Ambassadors, as this is the best motivation. I hope to welcome you soon again.... More

Paris
1 review
4 of 5 stars Reviewed 25 April 2013

10 mn walk from city center. this hotel has a really good location. Really modern, it is totally the opposite Vienna Style. View from bedroom is amazing, it is very clean and comfortable. Room service, breakfast and restaurant very good quality, you can find good cocktails and international food. The Spa is excellent, fabulous massage room, super Spa manager, they... More

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William H, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review
29 April 2013

Dear Guest, Thank you very much for your positive feedback. I am glad to read that you enjoyed the design of our “Living Artwork”. It is my pleasure to forward your nice words to all our Ambassadors and especially to our Spa Manager, as this is a great motivation. I hope to welcome you soon again. Kind regards from Vienna,... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 April 2013

This hotel is modern and extremely comfortable. Lovely location, good sized rooms, with great views over the city - particularly from the bar and restaurant on Level 18. Reception and concierge staff were outstanding. The only thing that detracted from my stay was the service in the restaurant / bar. After I checked in I immediately made my way up... More

Was this review helpful? Yes
William H, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review
24 April 2013

Dear Guest, Thank you for your positive comment on TripAdvisor. I am happy to read that you enjoyed your stay with us. I will forward your comment to our Ambassadors, and especially to reception and our concierges. I have immediately contacted our bar manager and our Director of Operations, concerning your experience in our Le Loft bar and Room Service.... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Top floor(16)
  • Great view(11)
  • White room(8)
  • Very modern(7)
  • Nespresso machine(3)

Additional Information about Sofitel Vienna Stephansdom

Address: Praterstrasse 1, Vienna 1020, Austria
Region: Austria > Vienna
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotels in Vienna
#7 Business Hotels in Vienna
#16 Luxury Hotels in Vienna
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Within splendid view of it's gothic namesake, St. Stephens Cathedral, the 5 star superior Sofitel Vienna Stephansdom is an emphatically 21st century structure. Echoing the hotel's sleek exteriors, the 182 monochromatic guest rooms, including 26 suites, are decorated in either immaculate white, cool grey or velvety black. On the mezzanine level the hotel offers a business center and a library. For distinctive business or celebratory events you can choose from 9 sun lit meeting rooms for up to 130 people. On the 5th floor guests can enjoy a relaxing massage in our So SPA or work out in our So FIT. Crowning the Sofitel Vienna Stephansdom, is it's ultimate feature, the 18th floor walled in only by glass Le LOFT Restaurant, Bar & Lounge, which has been recently awarded by Gault Millau. Serving French and Austrian cuisine, chef Raphael Dworak will pamper your palate, while you will be amazed by the beauty of Vienna in 75 meters height. ... more   less 
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Also Known As:
Sofitel Vienna Stephansdom Hotel Vienna
Sofitel Vienna Stephansdom Hotel

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