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Hotel Nestroy

4.0 of 5
Rotensterngasse 12, Vienna 1020, Austria (Leopoldstadt)
Hotel amenities
Hotel Nestroy
Ranked #137 of 361 hotels in Vienna
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337 reviews from our community

    Trip type
Traveller rating
    98
    142
    59
    23
    15
Date Rating
Norfolk, Virginia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 15 May 2013

This hotel has 2 buildings. We went to the blue building where which we thought was the hotel we had booked. We were checked in and then sent accross the street.The building had NO "front desk", NO services. The elevator stopped at every other floor, then we had to either carry our bags up half a flight or down...we had... More

Was this review helpful? Yes 1
imlauer, Geschäftsführer at Hotel Nestroy, responded to this review
21 May 2013

Dear value guest, Thank you for your review. I would like to apologize for all the inconveniences you have experienced with your stay with us. Please be assured that we take care of every special request and all needs of our guest in order to make everybody feel very comfortable. I regret that you were not that satisfied with our... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 13 May 2013

Room is basic, but value for price. BUT do not expect anything extra. The front desk service is mixed at best. Great service from one person on the front desk. Then amongst the worst I have ever received from the second person. My room door did not lock - I was told it would be repaired in the morning. When... More

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Zihuatanejo, Guerrero, Mexico
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 23 April 2013

I was happy with this hotel. It is what you might expect it to be. I was worried because it was so cheap ($90 USD a nigh with taxes). Vienna is a expensive city and this is a good deal. It is a bit far from downtown, you need to take the metro (2 stops). The area is nice, high... More

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beiwzd, Geschäftsführer at Hotel Nestroy, responded to this review
26 April 2013

Dear value guest, Thank you very much for your time to review our property. I am happy to hear that you have enjoyed your stay with us. You are completely right, we do have some promotions for some specific dates available, where all our guests can book for a very special price. I hope to see you again the next... More

1 review
3 of 5 stars Reviewed 16 April 2013

It is a quiet and cozy place, about a kilometer from the metro station. Obviously, that has been repaired and tried to combine old and modern style, but it is not very successful! One of its strengths is the cheapest price!

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Doha, Qatar
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 14 April 2013 via mobile

Text book three star hotel. Clean, friendly staff and decent atmosphere. Stayed for seven nights and had absolutely no issues. Subway is a five minute walk in either direction. Some decent restaurants in the area.

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Malmo, Sweden
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 April 2013

The star rating of this hotel is really something, must have been someone extremely generous who gave it 4 stars (santa claus?). The interior of our room was ugly and unpractical and there was some loose fittings in the bathroom, also the staff seemed a bit uninterested and did not show much emotions upon our arrival and further encounters with... More

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Tallinn
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 January 2013

Stayed at this hotel in August 2012. It was only for 3 nights, short weekend trip to Vienna but it was very nice. No complaints about the hotel, it is situated quite close to city center (maybe 15-20 minutes if walking) but underground subway stations are very close (on both ends of the street where the hotel is situated, 3-4... More

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imlauer, Geschäftsführer at Hotel Nestroy, responded to this review
5 February 2013

Dear value guest, Thank you very much for your kind review here on tripadvisor. It's a pleasure to hear that you have enjoyed your stay with us. Shops in Vienna are closed on sundays and holidays by law. Some of them are opened at most of the train stations - we always advice our guest at the front desk where... More

South West
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 January 2013

The rooms in the annexe are a throwback from the 80s and nothing like the main hotel - we asked to change and are glad we did! Hotel is a 15 - 20 minute walk from city centre, or a short tube or tram ride with easily accessible stops near the hotel. Breakfast is pretty pricey in the hotel at... More

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imlauer, Geschäftsführer at Hotel Nestroy, responded to this review
5 February 2013

Dear value guest, Thank you very much for your nice comments and for sharing you impressions of your stay. I regret that you experienced some difficulties with the first joice of your room. Hotel Nestroy Wien is divided into 2 seperate buildings, but both of them have the same 4-star-standard and the same kind of interior for the convenience of... More

Vienna
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 25 December 2012

the room was in a annex of the hotel across the street That means that the general facilities of the hotel were not easy to reach. The room was small and the only toilet was in the bathroom . that means that sometimes you had to escape to the general toilet downstairs. The breakfast was too expensive considering the quality.... More

Was this review helpful? Yes 2

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imlauer, Geschäftsführer at Hotel Nestroy, responded to this review
5 February 2013

Dear value guest, Thank you for reviewing our property. I regret that your experiences did not meet that high quality service our guests can rightly expect. Please be assured that we do our very best in order to satisfy every guest. For any similar experiences, please just contact the manager on duty in order to solve any discrepancies instantly. I... More

London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 23 December 2012

Stayed in the Nestroy for our visit to the Christmas markets. Found the shopping in Vienna relatively good, the markets far too busy but the visit to the Palace and neighbouring zoo worth a visit for something to do on the Sunday when everything was closed! We found it hard to find places to eat near us so one night... More

Was this review helpful? Yes
imlauer, Geschäftsführer at Hotel Nestroy, responded to this review
27 December 2012

Dear value guest, Thank you very much for your review and your impressions of your stay with us. It’s a pleasure to hear that you liked our hotel and it’s location, but I regret that you weren’t satisfied with our quality and our service. Please be assured that guest satisfaction is our first priority and we do our very best... More

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Additional Information about Hotel Nestroy

Also Known As:
Mercure Hotel Vienna
Mercure Hotel Imlauer Wien
Address: Rotensterngasse 12, Vienna 1020, Austria
Region: Austria > Vienna > Leopoldstadt
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Room Service Suites Wheelchair access
Hotel Style:
#93 Luxury Hotels in Vienna
#111 Family Hotels in Vienna
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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Hotel Nestroy
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