We moved to this hotel because the hotel we had booked was full. We got a spacious room with bath tub. It was so newly renovated that we could smell the fresh painting. It was therefore very clean. One small problem was that the toilet and the bathroom were in to different rooms. The toilet had no sink, so you... More

I booked this hotel in september , it was not expensive , but I found out why , the hotel is under renovation . What I minded most is not the early wakeup , nor dust or the paint smell , but the cigarette smoke , not only from the workers but also from the personnel and the ( separate... More

Clean spacious room with comfortable bed and linens. Friendly and helpful staff. The included breakfast provided a wide range of options and served in a lovely dining room. The location cannot be beat on a pedestrian only street just steps from the main square and cathedral with world class shopping and a few minutes in the other direction to the... More

Mid winter stay in this hotel. Perfect location close to Karnterstrasse, cafes, museums, shopping, tourist sites and U-bahn. Was easy to get to from the airport with U-bahn so close and to get to the train station the next day to get across the country. Was on 7th floor (highest) with brilliant views across rooftops. Jewish museum is on the... More

We booked the hotel on the internet and paid in advance (i never use a credit card). The location of the hotel is superb and that also is the one and only plus. At arrival (i was cold, sick and tired) the receptionist had to cash another 30 euro's for guarantee. Since i only had 15 it was not enough... More

We recently stayed for 2 nights at this Hotel. Staff were very helpful. Porter was such a lovely helpful man who cares so much about the Hotel and having everything tidy and in order at the front desk area. Our room was very nicely decorated and clean. Bed very comfortable. Wonderful breakfast with lots of choice and freshly made coffee... More

Fantastic location. Walking distance to all major sites and close to underground! Friendly staff that speak English and they are extremely helpful! Great breakfast! Room and bathroom are quite small when foldout is added- but really when your on holidays how much time do you really spend in the room! Very attractive male receptionist! We would return in a heartbeat!

Just came back from a week at the Graben Hotel. It is situated in the best location you can ask for, within walking distance from every site and attraction. Breakfast is very rich, with planty of choices. rooms are huge with lots of storage space, the beds are very very comfortable. Service is very good, the hotel is very cosy.... More

in Vienna again, for Christmas shopping ! we love Vienna in summer and winter times ! and the Graben hotel is , for us, the best location !( 3rd time ) a few steps from U-bahn, a short walk to the Ring and all attractions, and in winter, there is not only the Rathaus christmas shopping but try also the... More