I arrived, checked in and then promptly checked out. The room was dirty, smelled badly, and there were stains on the carpet. I stayed 1 hour and due to the deplorable conditions of the hotel, immediately relocated to another one.

There are some good aspects: - 24hr concierge - parking - staff are helpful I arrived late after a long drive and really just needed to rest. My room was a 'standard' and was of a standard I would expect from a tasteless budget motel - not a hotel. The bed was poor and there was a stain on the... More

A long weekend in Vienna and it was on the recommendation of a friend that I stayed 4 nights in this Hotel. The welcome when I arrived was very friendly and all my enquiries (I had never visited Vienna before) were answered by the 3 very professional reception staff that I saw during my stay. My room was exceptionally clean... More

I spent 3 nights at this hotel for business and reserved a single. Well, that was a literal reservation as it turned out for the bed that I had was indeed a single in a tiny room (it couldn't have been much wider than 10' across though it was deep enough) though it was comfortable enough. It took a bit... More

The hotel was OK and the only two negatives were the quality of the bed in terms of confert and the small variety in breakfast. Besides that. Good location. Good transport and nice rooms despite the age of the building. Quiet too. Free internet for only 3 hours. For 1 nights stay it was OK ... Provided someone stays more,... More

Very comfortable small hotel with great rates (checked tripadvisor, booked booking.com) most times, modern clean and comfortable rooms, helpful staff and a good varied breakfast buffet. You may use the hotel's internet computer also. Within easy reach by the excellent public transport system -take U6 from Westbahnhof, trams 37 and D, to get to Vienna's delightful treasures like the Opera... More

The Arkadenhof is a strange hotel. Clearly a lot of money has been spent on it, but given the occupancy when we were there I don't know how they are going to recoup their investment. The room we stayed in was massive: a large seating area, good quality bed and large bathroom. It was clean and stayed that way for... More

In a really quiet side street near Nussdorfer U6 underground station. Bad things: 1. Number 1 bad thing is price - whoever gave this hotel a four star rating has no idea!!! I switched hotels after one night and got a much better price and facilities at another hotel. The price list is laughable! 2. Very uncomfortable beds with large... More

Perfectly allright hotel at a too high price. Friendly staff, good breakfast buffet included and an adequate room with an adequate bathroom. The internet (wifi) provided by the hotel is not good enough - signal too weak in my room. I was saved by an open net in a neighbouring building . . . avoid this hotel if you depend... More