It was advertised as a 4 star hotel which it almost is apart from the breakfast which was chaotic and not much choice. They offer free use of internet but it didn't work. The rooms were nice and clean and the beds comfortable.

The location is just in front of the metro station and only 5 minutes from the center.the room is good and quite clean.nothing special to coment.quite staff.nice buffet for the christmas period.the price is maybe hot for the quality of the hotel but we are satisfied in general.

Handy location (opposite Pilgrimgasse U-bahn station) – meaning you can get the hell out of there ASAP. Had reserved a ”superior double room“ for two nights – arrived at 15.00 on 31 May but were given a twin room (Zi 477) and told to push the beds together. “It’s the same” they said. No it isn’t – we had booked... More

I have stayed there 1 night because a missconnection of the Austrian Line. This was the hotel booked and paid by the line until the next flight. It was a good room, clean, big enough and the dinner I had there it was fair and decent. Services are anyway way below expectations: they could not provide an iron due to... More

I would have to agree with other reviewers that this hotel is catastrophic. I believe that they are not able to handle the high volume of guests staying there. On my personal experience, I have received a very poor service and most of the Reception staff couldn't care less about your issues. As soon as we checked-in, we noticed the... More

The location of this hotel is very good. The weekend market is within 10 minutes walking distance and the train to Karlsplatz within 5 minutes, The walking tour to the Opera takes about 25 minutes. We were upgraded to a superior room on the 6th floor, with a bigger room, a comfortable kingsize bed and a wooden floor. For a... More

I stayed here for 2 nights in may. This hotel made a very good impression on me. It is modern and clean, with very good wireless signal in rooms, lobby and restaurant. It is also located near the metro station, and around it you can find plenty of restaurants and supermarkets. One thing bothered me: the bathroom door was made... More

Average hotel it is. They didn't change the sheets every day although they were a little dirty. Good point wireless Internet access in the rooms. Good location with easy access to the city by train or by foot

The hotel is located 30 m from the metro station Pilgramgasse (U4) which is two stations Karlsplatz, where you can easily reach Opera.Practic way from hotel to the Opera no longer than 15 minutes.Breakfast is varied and tasty. If you get tired you can drink night at the bar a drink that night to make you beautiful. I recommend this... More