We had no problems with the room itself (quiet and spacious), and breakfast was OK but not fabulous. The issue was the daytime receptionist, who must have been the most unfriendly person in the country. He didn't seem happy to see us when we checked in, gave terribly vague directions to the Post Office upon enquiry "on the street, and... More

The hotel is, actually, a complex of buidlings. Very large rooms. Very large baths. In the room we had another bed, besides the two for which we paid, and the bill was not charged with the third bed. Silence in the rooms. TV, of course. Refrigerator. New furniture. For the bathroom, better you have your own toilet paper and soap... More

Management and Staff On arrival the receptionist treated us correct but was not terribly friendly, her English wasn't too good. The check in went good. Payment by card was possible and went correct and without problems. Also the other receptionists were not always friendly, for example we were thrown out of the lobby one day for talking while the receptionist... More

Looks more like a prison than a hotel. Holes in the walls of our room certainly added to the effect. Wi-Fi didn't work and when we asked the staff about it they just shrugged and told us to go to an internet cafe (receptionist was particularly rude throughout our stay) "Oh well, at least we get breakfast included" yeah, a... More

The hotel is easy to find, 10 minutes walk up Hauptstraße from the subway station Alser Straße. This hotel is probably more Hostels, youth hostels, rather than hotel. In the room there is shower and toilet, they are in the corridor. Very simple breakfast. TV in the room did not work, I do not know, maybe he is charged. If... More

I stayed with friends back in September 2011. First of all, when we arrive in the afternoon, there's no parking space reserve for us which we had already requested a month before our arrival! Secondly the staff (Cant remember his name) is rude and not helpful at all. After done with the check-in, we have to carry our big bag... More

I stayed 2 nights with some friends (3 rooms). All the rooms are different and situated in different buildings. My room way quite renovated and also the bathroom was accettable (no hair dryer into the room), the second was quite big but with an old fashioned bathroom the third very old, light not enough and with a bathroom very old.... More

Location was fine, near the train station and was very easy to navigate. The area itself wasn't great, but the necessities are there. The staff were mainly very good, all speaking english, and friendly. I had to book a taxi for our early departure though and the man at reception wouldn't do it for me, luckily I had enough German... More

It was quite hard to find the hotel - especially as the street " Hernalser Hauptstrasse" suddently changed to another name in the middle of the street... Sometimes you have to wait till someone comes back to the reception room- which can be annoying- but they go give you a phon number to call if you REALLY NEED them to... More