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All 40 Eastbourne hotels »

BEST WESTERN York House Hotel

3.0 of 5
14 - 22 Royal Parade, Eastbourne BN22 7AP, England
Hotel amenities
Ranked #14 of 40 hotels in Eastbourne
4.0 of 5 stars 116 Reviews
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116 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Swimming pool(6)
  • Sea view(5)
  • Good value(4)
  • Reception staff(3)
  • Great food(3)
  • Friendly and helpful(3)
  • Very enjoyable(3)
Traveller rating
    36
    33
    18
    20
    9
Only show reviews for Family (23) | Couples (46) | Business (12)
Date Rating
Derek B
Eastbourne
1 review
1 helpful vote
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Having arranged several events and seminars with this Hotel I am very happy to recommend them. The friendly and professional service from Goran and his staff means we will continue to work with them in the future. The facilities are fine it is the staff who make the difference. More

Was this review helpful? Yes
Steve Stott, General Manager at BEST WESTERN York House Hotel, responded to this review
4 February 2012

Thank you for the great review.We are delighted to have been a part of local charity event and look forward to working with local businesses, charities and community in the future. Goran More

Gavin F
Burwash, East Sussex, United Kingdom
1 review
5 of 5 stars Reviewed 2 February 2012

My charity, the Children's Respite Trust, held a comedy night at the York House Hotel. We couldn't have asked for more from the staff, as they attended to everything to make sure it was a success. The venue was ideal in terms of set up and was perfectly comfortable for the 100 guests. The food was just as ordered and... More

Was this review helpful? Yes
Steve Stott, General Manager at BEST WESTERN York House Hotel, responded to this review
3 February 2012

Thank you for your review.It was a pleasure to help the local Charity.We enjoyed the evening too and are looking forward to the next one. Goran More

grandmasurrey
surrey
2 reviews
1 helpful vote
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I booked for a party of 12 people for New year I was a bit apprehensive as read some reviews.I need not have worried for from the moment we arrived we had fantastic time .We were meet by Darren from the resturant with friendly banter and just got better from there on.The bar staff especialy those that joined in mop... More

Was this review helpful? Yes
Steve Stott, General Manager at BEST WESTERN York House Hotel, responded to this review
25 January 2012

Who could forget the famous ''NYE mop dance''at BEST WESTERN York House Hotel !!! Darren and the rest of the team are planning to repeat the impromptu performance this year too.We expect you to be there! Thank you for the great review. Regards from Darren,Ewa,Scott,Tiziana,Andrew,Fabien,Teresa,Roxanne,Kumar and the rest of Eastbourne team. Goran More

Kerry P
London, United Kingdom
1 review
5 of 5 stars Reviewed 14 January 2012

We went to the York House hotel over xmas. From the start of our 4 day stay the staff were very friendly and welcoming. The seaview room was fantastic and very spacious for the 3 of us(including 11 year old son with many xmas pressie). Food and entertainment were good. Would definitely come back again, we are planning to go... More

Was this review helpful? Yes
Steve Stott, Manager at BEST WESTERN York House Hotel, responded to this review
15 January 2012

All of us had a great time during the festive season.As Robert Palmers said ''it takes every kind of people ...''.We are delighted to hear that your stay with us was an enjoyable one, and hope to see you again this year. Best regards from: Darren, Kumar, Ewa, Scott, Corrine , Tania,Chef Raj ... and the rest of the BEST... More

tieler
London
Contributor
14 reviews
4 helpful votes
3 of 5 stars Reviewed 7 January 2012

We booked into the York House Hotel for xmas as we were visiting family. Most of the hotels in Eastbourne do a four day xmas special which is great but not what we wanted as we were visiting family for two days. The York House could take a booking for two nights B&B which suited us. The public areas of... More

Was this review helpful? Yes
Steve Stott, General Manager at BEST WESTERN York House Hotel, responded to this review
9 January 2012

Thank you for writing the review,our staff were delighted to hear your comments.Majority of our room stock has been refurbished, and , as I write, we are starting to refurbish the rest.In no time, all our rooms will be in tip-top state.See you again at York House Hotel, do not hesitate to contact us directly to arrange your stay. Goran More

Lee M
Pakefield
Reviewer
5 reviews
4 of 5 stars Reviewed 2 January 2012

We had a lovely few days stay and function at this Hotel. All of our guest staying at the hotel were happy with their rooms and the service by the staff. The breakfast was very good and the meals at the hotel were of a high quality with a good wine list. The front off house staff where outstanding and... More

Was this review helpful? Yes
Steve Stott, General Manager at BEST WESTERN York House Hotel, responded to this review
14 January 2012

Thank you for the wonderful review.Indeed, all of us had a great time during the festive period 2011. We are preparing to repeat it again in 2012 and hope to see you again !!! Goran More

cptnairfix
Canterbury, United Kingdom
2 reviews
3 helpful votes
4 of 5 stars Reviewed 21 December 2011

This is a very nice hotel , from our arival to departure we were comforable and well attended to. My wife is a wheelchair user and this usualy causes some issues where ever we have stayed before. Not here. Very wheelchair freindly. The room was very comfortable and well equiped . the staff were very attentive and it seemed they... More

Was this review helpful? Yes
Steve Stott, General Manager at BEST WESTERN York House Hotel, responded to this review
22 December 2011

Thank you for sharing your experiences with fellow Trip advisor readers. We were delighted to hear that you had a nice and comfortable stay with us. We hope to see you again at our Hotel. Goran More

Susan C
Norwich, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 18 December 2011

We made a last minute booking and got a very good deal. The staff were very pleasant and helpful . Our room slept three and was very spacious and was fresh and very clean.Short walk into town and no trouble parking on the seafront right outside the hotel. More

Was this review helpful? Yes
Steve Stott, General Manager at BEST WESTERN York House Hotel, responded to this review
22 December 2011

Thank you for finding time to rate our hotel on Trip Advisor.We would be delighted to see you again in 2012. Goran More

Surrey-guy
South East
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed 6 December 2011

By this hotel, first impressions are of a really nice reception area and the staff are very helpful with any queries, bedrooms small and not the best decor, though one whole floor looked like it was being upgraded during my stay .. had the swimming pool all to myself one sunday morning. All in all - a fairly pleasant stay... More

Was this review helpful? Yes
Steve Stott, General Manager at BEST WESTERN York House Hotel, responded to this review
7 December 2011

Thank you for writing the review. We will be delighted to welcome you again at our Hotel. Goran More

luluKent
kent
Contributor
17 reviews
7 helpful votes
4 of 5 stars Reviewed 28 November 2011

Stayed for a long weekend. Have stayed in higher class establishments but the team the hotel has more than makes up for some tired rooms, but they are refurbing. Nothing too much trouble. Special thanks to Eva, Scott, Andrew and Kumar. More

Was this review helpful? Yes
Steve Stott, General Manager at BEST WESTERN York House Hotel, responded to this review
29 November 2011

Thanks for marvellous review. we are proud of our Excellent team and ''heroic hospitality'' customer service.We hope to see you again in our Hotel. Goran More

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BEST WESTERN York House Hotel Also Known As

  • Best Western York Hotel
  • Best Western Eastbourne
  • Eastbourne Best Western
Address: 14 - 22 Royal Parade, Eastbourne BN22 7AP, England

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