I recently went for lunch at the Lansdowne and was appalled at the quality of food and service received. The food was cold and the potatoes hard, and the staff were unhelpful, with limited grasp of the English language. Drinks orders were continually wrong and a staff member was sarcastic and rolled his eyes when I informed him of the... More

From the moment we arrived to the minute we left we felt nothing was too much trouble. Our cases were small but we were still offered help to carry them up to the room. Staff were polite and friendly at all times - room was slightly tired but cleaned each day. Hotel is undergoing refurbishment but this was carried out... More

from check in to check out we recieved five star treatment the staff were polite, helpful and nothing seemed to much trouble for them .The food was very good, excellent breakfast and reasonably priced snacks ie cream teas ect. The rooms were clean and fully serviced every day fresh towels daily if required. the hotel is located on the sea... More

I have a small dog and your website shows that you offer many award winning Pet Friendly hotels. Your website says that restrictions apply and to check before booking. I checked the hotel in Eastbourne was Pet Friendly and the website said that it was and telephoned to make a reservation. Whilst making the booking the operator phoned the hotel... More

Right on the front yet near the centre and Congress theatre. A large Victorian hotel. Helpful and friendly staff. You got the feeling nothing was too much trouble. Even though I only had a small case they offered to carry it in and out. A comfortable lounge with lots of arm chairs and a newspaper to read. After watching many... More

This review like many of my others is as a lone business traveller The Lansdowne in November is a nice hotel, at the far end of the prom but easily walking distance to the hub of Eastbourne with its restaurants and bars. Parking was easily achieved outside in the street for the bargain price of £1.00 till 11.00am the next... More

Havingread the reviews before I arrived I was expecting a pleasant stay, however my expectations were sunk by the abrupt and sometimes rude service I experienced by the receptionists. My experience was that anything was too much trouble.This was a shame because on the whole the rest of the staff were very helpful, despite english was not always their first... More

We couldn't ask for a better view. Room on the 3rd floor overlooking the ocean. We even had our own personal seagull that liked to sit on the balcony. The price was a bit steep for the aging accomodations but it was clean and the beds were comfortable. The staff were very sweet but after the kitchen fire that evacuated... More

At short notice we needed a hotel that took dogs for the weekend, whilst we visited family and friends and the Lansdowne delivered just that. We had a lovely large family sea view room- very comfy and Tessa our greyhound had her own dog blanket and water bowl, provided by the hotel. If you are after a boutique hotel, The... More