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BEST WESTERN Lansdowne Hotel

3.0 of 5
King Edward's Parade, Eastbourne BN21 4EE, England
Hotel amenities
BEST WESTERN Lansdowne Hotel
Ranked #14 of 42 hotels in Eastbourne
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171 reviews from our community

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Traveller rating
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Date Rating
Pontyclun, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Old fashion hotel with modern thinking, excellent location and would recommend sea view rooms. Parking can be a problem, loading bay in front of hotel good. Very good food with excellent service. All staff extremely helpful.

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clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review
15 May 2013

I was pleased to read that you appreciated the hotel’s excellent location and also that you enjoyed the food and service provided by our staff. Thank you for taking the trouble to post a review, and I very much look forward to having the opportunity of welcoming you back on some other occasion. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 9 May 2013 via mobile

To be honest myself and my partner found this hotel by accident, we came to look at the motor show across the road from the hotel, and it was a excellent find. The Saturday was a dark and dismal day raining, so everybody had the same idea to take shelter in the Lansdowne. They was very busy but still showed... More

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clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review
13 May 2013

I was very pleased to read your review following your recent “accidental” visit to the hotel. Although I am sorry that the weather was rather inclement, I am delighted that you enjoyed your visit to the hotel and would like to thank you for the very kind comments you made concerning our staff. I hope to have the pleasure of... More

London
Top Contributor
110 reviews 110 reviews
79 hotel reviews
Reviews in 79 cities Reviews in 79 cities
261 helpful votes 261 helpful votes
4 of 5 stars Reviewed 8 May 2013

This is a family-owned hotel – and it shows! The atmosphere is friendly, informal – even homely. We were there for the weekend (with a group of 30) and were given one of the best (sea-facing) rooms, which are really junior suites. They have a pleasant seating area by the bay window, and all the usual 3-star features, including tea/coffee-making... More

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clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review
13 May 2013

I was pleased to read that you appreciated the ambience of the hotel when you visited us recently. We have many guests who return to us year after year because they find the hotel to be comfortable and friendly, and we are delighted that you felt the same way. Thank you for taking the time to post such a positive... More

Eastbourne, United Kingdom
1 review
5 of 5 stars Reviewed 7 May 2013

To anyone who is travelling down to Eastbourne or if they just want to treat themselves to something special with exceptional quality of service then I would reccommend the Lansdowne hotel. Every single aspect of the hotel is managed with care and attention to detail which overall makes a stay with them very special. The front of house team are... More

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clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review
13 May 2013

Thank you for the very positive comments you made concerning the hotel and its staff following your recent visit. I was very pleased to read that you will be staying with us again, and look forward to welcoming you back. More

Ashbourne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 April 2013

The hotel looks and feels like it stepped out of the late 1960's. Everything is a bit dated but its clean, it's not shabby at all and the staff were really friendly. I had a single room at the back and the bed was comfy and the room was fresh. All in all, good value.

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clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review
1 May 2013

I am pleased that you found the hotel to be clean and comfortable, and considered it to be good value for money. Also that our staff were friendly With regard to the décor being a little dated, we do advertise ourselves as a traditional, Victorian hotel, owned by the same family for more than 100 years, and many of our... More

Dunstable, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 April 2013

Absolutely enjoyed our stay last week, excellent hotel, room and breakfast, staff were very attentive and helpful, room clean and bright with excellent sea view - well done. lovely position and Eastbourne is a superb holida resort

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clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review
22 April 2013

Thank you very much for taking the time to post such a positive review following your recent stay at the hotel. It is very encouraging to receive such praise, and confirms to us that we are providing a level of service that is much appreciated by our guests. I do hope to have the pleasure of welcoming you back to... More

Newhaven, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 8 April 2013

Jennifer and I were married in the Lansdowne Hotel six years ago so going back for any occasion is always a pleasure. This time we revisited for Sunday Lunch in the Devonshire Restaurant which remains a bastion of decorum and olde English manners. The food is only average it is slightly sad to report but service and atmosphere (if you... More

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See 3 more reviews by piercewilliam991 for Eastbourne
clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review
10 April 2013

I am so glad you have enjoyed returning to the hotel since you were married here six years ago. However, I was sorry you were rather disappointed with your Sunday lunch, but pleased that you appreciated the service and atmosphere provided in the Devonshire Restaurant. Our traditional Sunday lunch is only £16.95 per person for the 4 courses and many... More

Eastbourne, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 April 2013

We used to visit the Landsdowne Hotel for drinks every Sunday. The bar area is very pleasent and and quite modern. The Hotel is still going today, but some areas are in need of refurbishment such as the gents toilets on the ground floor. The staff are always very pleasent and the service is always good in the bar.

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See 14 more reviews by dell470 for Eastbourne
clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review
10 April 2013

I was very surprised to read your comment about the gents toilets on the ground floor as both of them have been refurbished in recent years. However, I was pleased that you enjoy drinking in the Regency Bar, and would like to thank you for the kind comments you made concerning the staff and service provided. More

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 April 2013

It's sometimes interesting reading reviews on here and then experiencing the same thing first hand. Going by a good number of reviews we were expecting a somewhat dated, almost old fashioned hotel. It is by no means what you would call modern or boutique but the style fits perfectly with the design and period of the hotel and the general... More

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clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review
10 April 2013

Thank you for taking the time to post a review following your recent stay at the Lansdowne as part of a Groupon deal. I am glad that you appreciated the hotel’s facilities I am sorry that you had a problem with noisy guests in the room adjacent to yours, but was glad to learn that our staff dealt with the... More

1 review
4 of 5 stars Reviewed 29 March 2013 via mobile

my husband and I stayed here for two nights for a short break away. The staff are very friendly, they couldn't do enough for us while we stayed here. The initial impression of the hotel was very old fashioned decor, but this seems to be a bit of a theme in Eastbourne and even new places are going for the... More

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clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review
10 April 2013

I am pleased that you enjoyed your two night stay on the Groupon scheme and would like to thank you for the kind comments you made concerning the hotel and its staff. With regard to the décor being somewhat old fashioned, we do advertise ourselves as a traditional, Victorian hotel which has been in the same family ownership for more... More

 
 
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Additional Information about BEST WESTERN Lansdowne Hotel

Also Known As:
Best Western Eastbourne
Eastbourne Best Western
Address: King Edward's Parade, Eastbourne BN21 4EE, England
Region: United Kingdom > England > South East England > East Sussex > Eastbourne
Amenities:
Bar/Lounge Beach Free High-Speed Internet Pets Allowed Restaurant Room Service
Hotel Style:
#7 On the Beach Hotels in Eastbourne
#9 Family Hotels in Eastbourne
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Best Western Lansdowne Hotel is privately owned and has been in the same family ownership since 1912. It is this that has given the hotel a personal touch that is still very evident today. We are flattered that so many guests express their appreciation of this fact. The Hotel occupies a premier position on the uncommercialised seafront overlooking the Western Lawns and Wish Tower with splendid views of Beachy Head and the sea. ... more   less 
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BEST WESTERN Lansdowne Hotel
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