This hotel seems to be stuck in the 80s. Having said that, its not necessarily a bad thing. The service from all staff was excellent. The room was spacious and the bathroom more than adequately appointed. All in all, very comfortable. We were advised that WIFI was available throughout the hotel, but we were at the end of a (very... More

Generally in need of a refurbishment. Agree that lack of fridge is annoying and no internet access in room was also poor. Also broken deckchairs by pool. Door staff very well organised with so many cars.

From the moment you drive up to the door and the Concierge takes your car away, you feel special here, the reception staff, the bar staff, the waitiers, all are a credit to the manager, and make The Grand a caut above the seaside type Hotels that Eastbourne has to offer. The building and Interior have been preserved to a... More

We only live in Worthing but had never been to this hotel at all until a year ago.... since then we have stayed four times. three of those times we have stayed in an executive seaview room... well worth the money especially if going in the summer as the view is fantastic. You are met at the door and your... More

Booked a champagne tea to honour some special guests. Well the service lef much to be desired. Actually had a waiter listen in on our private conversation and then interject! Other members of waiting team also lacked training. It is apparent that the Grand is using casual labour or foreign interns to staff. Being friendly is not an excuse for... More

When we arrived at the hotel, we were met by the doorman who parked my car. The entrance and the whole hotel is very grand as the name describes. All the stuff from check in to taking our bags to our room were excellent, polite and genuine. We got into our room, the first thing you see is the bathroom.... More

I suspect that one of the reasons this hotel has a 5 star rating is because it has a spa, although not too many of the guests would be young enough to be interested! Some of the public rooms are tatty as was our bedroom. The bathroom was in desperate need of renovation and updating. The food in the restaurants... More

I did an overnight stay at the grand. First time I had been there. It was very impressive the staff were excellent. My room was a deluxe room and very comfortable. Breakfast excellent plenty of choice. Facilities were great lovely indoor swimming pool and spa. Outdoor pool was also open. Public rooms were very grand. Will definitely revisit Jean G

I have friends over from CapeTown and as they have" The Mount Nelson", I took them for Champagne Tea at The Grand. We had a super time and "Tea" was superb, as was the service.I could not fault it and would highly recommend it to anyone visiting down here. We felt totally comfortable, whilst surrounded by the splendour of the... More