We too were a bit dubious, but what a lovely atmosphere and the staff were so very friendly and nothing was too much trouble. Rooms were light and airy, bed was comfortable and room was spotlessly clean. Couldn't ask for more on such a cheap deal. Only problem was the banging of the fire door outside of our room but... More

Was a bit dubious having read some of the bad reviews. Having experienced it now we can say that we really enjoyed the food, the staff were very friendly and accommodating. We purchased this on a £99 deal and was very surprised by the quality of food offered to us and if you wanted more, all you needed to do... More

My nan booked a 4 night break with Robinsons to stay at the Imperial-due to an emergency with nan we had to travel to Eastbourne & stay over night-called the hotel during the day and requested twin room with enough room for a travel cot. Advised we wouldn't be sure on arrival time as coming from Manchester we were looking... More

Like many other guests we stayed for two night DBB for £99, and it was without question worth every penny. The hotel does not have a car park, but there is plenty of safe parking in the street, and the hotel has vouchers for £1 per day, so when you arrive rather than but a ticket from the machine just... More

We spent a couple of nights (Bank Holiday w/e) on a KGB voucher. Excellent value for money. Particularly impressed with the staff - very friendly, cheerful, efficient and QUICK ! Room clean, comfortable, light and airy. No complaints about the food - perfectly acceptable, and served promptly with a smile on hot plates. Would certainly consider staying here again. Excellent... More

My wife and I were on a 5 day coach trip with Robinsons, spending 4 nights at this hotel. Although a bit old fashioned e.g. old sash windows and old radiators in the corridors, It is a pretty clean hotel. We were impressed with the staff i.e. reception, bar and dining room staff. All seemed to be friendly and efficient.... More

Recently stayed at the Imperial Hotel, Eastbourne for a weekend on the 26th to 28th April. We had read previous indifferent comments and to be fair can understand all the views of other people. However, we found it to be a pleasant hotel and the communal areas, reception, bars restaurant and lounge were decorated to a good standard and very... More

Spent 5 days in this hotel, Rooms very good, food Excellent, Staff friendly, Cleanliness Very good. We went on a Robinsons coach Tour, Criver/Courier Paul new his stuff about everywhere you went. Very friendly, good companions. I would recommend the hotel and tour to anyone from 30+.

I've just read the Harlech_11 review below - a couple seated on the next table to us - what a joke to write that review! We paid £99, all in, for two nights of bed, breakfast and evening meal - that was for everything and the total for two of us - peanuts I'd suggest! We were with another family... More