Very good value as I managed to get £65 rate and managed to get an upgrade. Nice spacious room with Big flat screen TV, which worked well. Nice hot shower. Welcomed at reception with a glass of wine in the evening, then offered a cup of coffee on the way out in the morning - nice touches and appreciated. Food...
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Dear Guest
Thank you so much for your positive comments following your recent stay at the Holiday Inn.
I am delighted to read that you enjoyed the wine and coffee and look forward to welcoming you back to the hotel
Yours faithfully
Paul Smith
General Manager
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The standard Holiday Inn set up so you know what you are getting and the room quality is always okay. The hotel is some distance from the rail station and a taxi from the station will cost about £8. As there appeared to be little choice close by we decided to eat in. Food was very ordinary although I do...
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Dear Guest
I am pleased to hear you found your room comfortable and the staff friendly. We have also noted your comments regarding breakfast, but trust we can welcome you back in the not too distant future
Yours faithfully
Paul Smith
General Manager
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Not sure why this hotel is so far out of town, as it is not close to any big business parks, although you are right on the A14, which is useful. This hotel is for business people, a conference was on when we stayed [one night], and everything there was organised around this. The rooms are fine, quite spacious, and...
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Dear Guest,
We certainly appreciate you taking the time to provide this feedback to us. I will certainly be reviewing the points you have made. I am pleased that you intend to return and we will look forward to your return visit.
Yours faithfully
Paul Smith
General Manager
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This hotel in nothing special but clean, and this may be picky but I am a business traveller and spend a lot of nights in Holiday Inn's - this is the only one that never upgrades my room. It is the normal policy of HI to upgrade, on my last visit they told me the restaurant was not open because...
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Dear Guest,
Thank you for taking the time and trouble to post a response following your recent stay at the Holiday Inn Ipswich.
We always try to upgrade guests wherever possible, however on some occasions all our Executive Rooms are already taken, even though the hotel might be quiet. I would also apologise that the beautician was unavailable during...
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room was good, clean and had heating that could be controlled this together with a window which could be opened made staying here a pleasure. mt husband has breathing problems and many hotels are too warm for him.
Staff were friendly nothing too much trouble.
swimming pool and spa lovely. Gym looked very good but didnt venture in this time....
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Dear Guest,
Thank you so much for all your positive comments following your stay at our hotel, particularly regarding our helpful staff. We are always delighted to hear that we have made a guests stay enjoyable and look forward to welcoming you back to the hotel.
Yours faithfully
Paul Smith
General Manager
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Spent 1 x night @ hotel and no complaints whatsoever, dont normally write review for UK hotels but something made me want to say this is certainly one of the better HI hotels I've stayed in. I was there on a subsidised rate for the UK cyclo cross championships, so was even more pleased at the £50 I paid inc...
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Dear Guest
I am delighted to hear that you felt compelled to write such positive comments regarding your stay at our hotel.
It is always uplifting for the staff to read such positive comments and we certainly look forward to welcoming you back to the hotel in the not too distant future.
Yours faithfully
Paul Smith
General Manager
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Staff friendly and good location. good spot to stay over for a night
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Dear Guest
Thank you for your kind comments following your recent stay at the Holiday Inn Ipswich.
I am delighted to hear you found our staff friendly and look forward to welcoming you back to the hotel in the future.
Yours faithfully
Paul Smith
General Manager
More
Get what you pay for and this Holiday Inn is one of the more dated properties in the portfolio. Fine for a one night stay but you don;t get any luxurious feel. Then again, I paid £65 a night so xcellent value.
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Dear Guest
Thank you for taking the time to write a review following your recent visit to our hotel.
I am pleased to hear you found that your stay was value for money and would assure you that we are always in the process of upgrading and refreshing the hotel and in particular we are looking forward to an upgrade...
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Nice, slick reception service and a faultless stay throughout.
As a platinum Priority Club member, I was upgraded to an executive room. The usual bug bear is that of the bed head wall needing a thorough dusting. The fact that it's painted orange and lit by down lighters gives the game away and freaks asthmatics such as myself.
Food in...
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Dear Guest,
Thank you for your comments following your recent stay at the Holiday Inn Ipswich
I am delighted to hear that you found our Reception Team helpful. We are in the process of upgrading the ambience of our Restaurant which will be completed by the end of January. We have also recently acquired a new Head Chef and Operations...
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£90 for a small double for one night on business . Hotel layout involves walks down long corridors. Walls etc showing signs of wear. Room was clean and comfortable. Huge TV but small double bed (4ft6"). Once you limbo round the bathroom door, it had everything. As others comment - ironing board but no iron - a fridge for private...
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Dear Guest
Thank you for your comments following your recent stay with us. I am pleased you found your room clean and comfortable and the breakfast staff friendly. I will be passing your comments on to them.
I would apologise for the tear in the duvet, which we will take up with our linen supplier, also the Housekeeping Team will...
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