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Holiday Inn Ipswich-Orwell

3.0 of 5
The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
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Holiday Inn Ipswich-Orwell
Ranked #17 of 23 hotels in Ipswich
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107 reviews from our community

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Traveller rating
    24
    41
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Date Rating
London, United Kingdom
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 15 May 2013

Holiday Inn can sometimes be a bit hit and miss. This one was more on the miss side. It is very tired. There are a number of places where the paint is peeling. The rooms are tired and dusty with little charm. My room was stuffy, and the window could only be cracked open an inch. The nearby motorway can... More

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Bolton England
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 13 May 2013

We used this hotel as a stop over before we took the ferry to Holland, it was much further away from the ferry port than we thought though! Anyway, it was a lovely, clean hotel with a comfortable double room. The staff were helpful & polite. There was a wedding going on the same day & the atmosphere was really... More

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Wales, UK.
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 May 2013 via mobile

Two night stay on business and as many say it's best described as tired. However I would say that I sensed a little sense of aspiration for improvement, but it will require some hard work. Bar and dining area need replanting and are not relaxing in the slightest. Morning breakfast is not great. I had to get up and ask... More

Was this review helpful? Yes 1
See 2 more reviews by tywitops for Ipswich
IHGCare, Guest Relations Manager at Holiday Inn Ipswich-Orwell, responded to this review
15 May 2013

Dear tywitops, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding restaurant experience. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the... More

Stafford, United Kingdom
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 19 April 2013 via mobile

What a shock, if it was not for the lights being on, it would look derelict, paint peeling, both room brass had hardly any chrome left, generally in need of a lot of love At night most residents, me included, went out to eat as menu very expensive for very basic food Would not stay again

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Quinton O, General Manager at Holiday Inn Ipswich-Orwell, responded to this review
23 April 2013

Dear Sirs. Thank you for your comments regarding your recent stay at the Holiday Inn Ipswich-Orwell. I am sorry that you did not experience our usual level of service. We are currently revising our menu to give a wider level of choice and cost. Our rooms are due for an extensive refurbishment soon but in the interim we concentrate on... More

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Top Contributor
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19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 15 April 2013

Stayed overnight, room was clean and comfortable. Staff were friendly We ate in the hotel but the menu was basic although the food was good. Sky - ESPN was not working and they didn't know why, not pleasing as we wanted to watch the FA CUp Semi Final. WiFi does not come as part of the overnight stay and they... More

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Quinton O, General Manager at Holiday Inn Ipswich-Orwell, responded to this review
23 April 2013

Good Day Sirs. Thank you for your positive comments regarding your recent stay at the Holiday Inn Ipswich Orwell. I am glad to hear that you found our rooms and food offerings up to standard. We offer the Sky sport channels as standard in rooms but not the ESPN channel. I am sure if you requested the channel at the... More

West Midlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 13 April 2013

We booked for 3 to stay at the Holiday Inn Ipswich Orwell on line and arrived to find the room was basically a double room with a roll out bed pushed in between the double bed and the window. The roll out bed was so close to the double you had to squeeze to get past and one 4 occasions... More

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Quinton O, General Manager at Holiday Inn Ipswich-Orwell, responded to this review
23 April 2013

Thank you for your informative and detailed review of the Holiday Inn Ipswich Orwell. I am sorry that on this occasion your stay did not meet the standards we are renowned for. I note that a room move was offered and I am sure if you took us up on this you could have experienced an alternative option. Our rooms... More

Northwich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 March 2013

We stayed overnight on our way to a family funeral and were pleasantly surprised at the value. The room was clean and tidy, though I would have liked more than two tea bags as I am not a coffee drinker. Staff were friendly and helpful and the breakfast was delicious. We would certainly stay here again.

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Quinton O, General Manager at Holiday Inn Ipswich-Orwell, responded to this review
25 March 2013

Dear Sir, Thank you for your positive comments following your recent stay with us. I am glad that the staff welcomed you and that you felt very comfortable. I am also please to hear that our new Breakfast standard has produced the required comments and I shall gladly relate this to the teams. I will take your comments forward to... More

Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 March 2013

This is our third stay here and have no complaints. Bed is very comfortable and the hotel is quiet and easy to find.Only negative if I was pushed is the restaurant service can be a bit slow. The reception staff are very friendly and helpful.

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Quinton O, General Manager at Holiday Inn Ipswich-Orwell, responded to this review
11 March 2013

Dear Sirs. Thank you for your constructive comments regarding your recent stay and your regular business. I am glad to hear the investment we made in our new bed toppers has had a positive outcome for all. I will take your comments regarding the speed of service in restaurant, further with the F&B staff as part of their development. Looking... More

Ipswich, United Kingdom
1 review
5 of 5 stars Reviewed 8 March 2013

I've used several venues in Suffolk for casual business meetings. For the first time I used the Holiday Inn, Ipswich Orwell to meet with someone regarding business. I feel compelled to commend the member of staff working on the bar. I believe her name was Ali / Alison. She was exceptionally friendly with a warm welcome and a credit to... More

Was this review helpful? Yes
Quinton O, General Manager at Holiday Inn Ipswich-Orwell, responded to this review
11 March 2013

Dear Sirs. Thank you for your kind remarks in regards to your recent business meeting at the Holiday Inn Ipswich Orwell. Alison is one of our most experienced members of staff and I will make sure I acknowledge and reward her. It is rewarding to receive these positive comments and further proves the dedication of our training programs and service... More

New Romney
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 February 2013 via mobile

I was staying at the Premier Inn over the road but was a day delegate for a training course at The Holiday Inn and also returned to the restaurant in the evening. Conference facilities: excellent. We had all we needed and the staff were only too happy to help. Restaurant: really varied food, delicious salads. The service was excellent, I... More

Was this review helpful? Yes 1
See 2 more reviews by HelenJ99 for Ipswich
Quinton O, General Manager at Holiday Inn Ipswich-Orwell, responded to this review
14 February 2013

Thank you very much for your positive comments. I am glad that we were able to provide you with an enjoyable vegetarian meal and that you found our staff helpful. I hope we can look forward to welcoming you back to the Hotel. More

 
 
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Additional Information about Holiday Inn Ipswich-Orwell

Also Known As:
Holiday Inn Ipswich-Orwell Hotel
Holiday Inn Ipswich-Orwell Hotel Ipswich
Holiday Inn Ipswich
Ipswich Holiday Inn
Holiday Inn Ipswich-Orwell UK - Suffolk
Address: The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
Phone Number:
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 23 hotels in Ipswich
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Ipswich-Orwell Hotel is ideally located at Junction 57 on the A14, only 10 minutes from Ipswich Town Centre, 15 minutes from the Suffolk Coast and 5 minutes from Trinity Park the home of the Suffolk Show.The Hotel boasts extensive free car parking and a selection of Queen Double and King Double/Twin Bedrooms some with sofa beds for families. A further 6 Executive Rooms are the ideal business choice with mini bars and laptops safes, in addition 2 open plan Suites add the final touch of luxury for those special occasions.The Hotel offers a range of dining experiences, The Priory Restaurant, Bar and Lounge offer informal modern dining with a large choice of food and drink options complimented with daily specials to suit the needs of both the Corporate and Leisure Guest. The Holiday Inn Ipswich-Orwell Hotel has a range of conference and banqueting rooms, with Wi-Fi access available in these and also the public areas, whilst wired access is available in all bedrooms.The Hotel offers an onsite Gym and within walking distance, a state of the art Full Leisure Complex is available to guests at a small nominal charge.The Holiday Inn Ipswich-Orwell Hotel, close enough to access the business districts and Adastral Park, whilst still being the ideal base to enjoy the rest of East Anglia and all that it can offer. ... more   less 
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Holiday Inn Ipswich-Orwell
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