Very impressed with the booking process, booked online then received a text and a telephone call to confirm our booking. Easy to park and free and able to book in 2 hours early without a charge. Our room was very clean, bed a bit too soft for us and the duvet didn't seem big enough! Good size shower room, shower... More

I stayed here for business (stayed on the 2nd floor) and the hotel met all my needs. The room was simply furnished but with all the essentials (e.g. hair dryer, water heater for drinks) and most importantly, it was clean! The TV selection was poor though - it needed to be tuned in everytime you turned it on. The breakfast... More

The room was perfect, the parking was good, location good for Poole and the breakfast was a definite bonus. A pity that there is no bacon - the continental selection, though, was great. It's not a brilliant breakfast, but included in the price, it is a winner. More

I stayed here for business (stayed on the 2nd floor) and the hotel met all my needs. The room was simply furnished but with all the essentials (e.g. hair dryer, water heater for drinks) and most importantly, it was clean! The room and bathroom stayed warm despite the cold weather outside & that was important since I am from the... More

Stayed here with my wife for a couple of nights. Room allocated was situated above,what i believe to be, a large air conditioning unit.The noise was horrendous and led to a very sleepness night. In the morning we complained and were moved, without fuss, to another room. I have the feeling that they must have had complaints about this room... More

OK this is a nice hotel and fairly typical for Holiday Inn Express. It is very close to the town centre, but the only problem is the road system that surrounds the hotel. During peak times there is no safe crossing point and only limited pathways. Not too good a point especially if travelling with children as many were during... More

My husband and I stayed at the Holiday Inn Poole over the New Year. We had stayed before and had found our room very clean (if a little dated) and the staff very helpful. This time we were allocated a room on the ground floor which I was not very happy about. On entering the room we found that it... More

we booked to stay 2 nights at the holiday inn express in poole dorset over xmas.the staff were very welcoming and helpful,when we went to breakfast we were expecting a continental style breakfast but were delighted to also find hot option buffett which was great. rooms were very clean and comfortable and the walk in power shower was great More

Everything was excellent at this hotel and I really like the service. The hotel staff is very kind, polite, prompt and helpful. More