For a party of nineteen, there was only a single overworked, but willing, waitress, most of the time. In consequence, service not up to 4* standards. Food patchy. Reports of the steak good from those who like it a pointe. Others struggled to eat it. Nobody asked how guests wanted it cooked. Or why reactions were mixed. Bream, which had... More

Stayed here on business for 3 nights and had a great stay. Pllace is really nice, with great views from the back terrace. Rooms are good standard and the only criticism is the food which is either a la carte or very basic bar menu.

Spent part of the weekend at Harbour Heights hotel Sandbanks Poole Dorset. What can I say it was wonderful. Rooms lovely Food lovely, except my scrambled eggs for breakfast,bit to runny for me. Went to bed looking at seaview and woke up to it. The terrace is great for chilling out with a nice drink. Sandbanks is an amazing place,wish... More

We stayed here for one night to celebrate our anniversary. The hotel is pleasant enough and the room we had was okay but nothing special...however the view that we had (and that's why I booked here) was to die for. Also the hotel terrace is a gorgeous place to spend a sunny afternoon, with wonderful views and good food. Not... More

Champagne Afternoon Tea [Groupon Offer] Went with friends for a birthday treat and the food was very nice. Value for money with the offer but wouldn't want to pay full price. We were'nt offered the choice of bar or sun terrace [as offer stated] but the view we had was very nice. Good service although we had to wait quite... More

We stayed here on the way home from a family funeral. I wondered if this had coloured my impressions of the hotel but decided not. Our welcome was warm but our room was cold. This was sorted out fairly quickly. We had a harbour view room which was quite small for a double but our daughter had a better sized... More

Afternoon tea includes:  A pot of hot water One very small sandwich, with very thinly spread filling Two miniature dry scones, with jam & cream  A perplexed waitress  A pot of hot water Three bite sized cakes (bite sized is not an understatement)  Another pot of hot water (which, when returned with the request for tea, was only bought back... More

The view excellent, however that is the only good thing to report. The afternoon tea was very over priced for what you get. £17.50 foe one sandwich 2scones one which was very salty and 4 inch square pieces of cake. We were given 3 pots of tea and 4 pots of hot water for 10 people. The service was poor,... More

We stayed here last June & chose to stay again as the choice in this area is quite limited. Not good weather again so not able to use the terrace which is such a feature of this hotel. The service was much better than last time & lunch was very good. The price of the room was somewhat higher than... More