We went to the hotel for a family wedding and stayed overnight. I have to say the wedding organisation was superb and the view from the ceremony room was wonderful, what a gorgeous back-drop to the photos. The hotel is classed four star, I would say it is a very good three star. Some of the reviews here are quite... More

the manager on duty that day is exellent service 6 star he brings the place alive! Everything is amazing staff were very friendly and couldn't do enough for us. Will definitely return in the future. The food was exceptional. You could tell the ingredients were fresh. WOW amazing will defiantly be going lovely and fresh food and good service! and... More

We wanted a few days away in May with our son! On arrival we thought that the hotel was a little tired and old looking, but the rooms are clean and tidy, a little bit old fashioned! The bathroom is spotless and the towels are changed daily. Dinner in the restaurant was very nice and the staff are very helpful... More

My wife and I enjoyed a fantastic two night break April 18th and 19th April. The hotel is located right on the beach and although it was April the weather was great and we managed to enjoy the beach. The hotel itself is excellent, with leisure facilities and a varied choice menu. Although we never had dinner in the hotel... More

Room 17 needs attention with dripping taps and broken trouser press. Hotel has poor parking when a function is on. Bar staff need to be trained more Breakfast and Sunday lunch hot plates need to be turned up as the food was luke warm. Cravery is a bit of a begging session trying to get a regular plate of food.... More

We have stayed in this Hotel before and had occasion to complain after the last visit in August 2102. However, as we were assured that the management had taken the feedback onboard and the children love the Funsters and the location so we decided to go back again. The room was very nice except for a cracked basin in the... More

Although we didn't stay overnight at the hotel, I had such a lovely time that I thought it was worth a mention. I'm getting married soon and my mum hired their Compass Room for me and my friends/family to have an afternoon tea bridal shower. When we arrived early to set the room up, the hotel had already done the... More

Just got back from a one night stay at this hotel with my wife. Fantastic location, very dated exterior and bedroom. Clean room! Breakfast was standard (sausage very poor quality). Some staff were polite, however a few need to seek a different type of employment. We paid £200 for the one night - not value for money, but they seemed... More

My Fiance and I stayed at the sandbanks the last weekend of April this year. We were there for two nights and have stayed before so knew what to expect. This time we stayed in a standard double which was in the refurbished side of the hotel. The room was pleasant and had everything we needed but the carpets in... More