I'm so shocked , the only way to sort it is a bulldozer , the smell when I finally got to room , sorry suite ! not so sweet and my key third attempt worked, disgusting , girl on the desk thought it was funny , put me in another room , its like stepping back in time I'd rather... More

Great stay this weekend for a surprise 50th, no surprises with great food and service, bedroom was fab, just ignore the corridors, after all that's all they are you don't sleep in them. Fantastic event and the fellow guests all seem to have an equally good time.

I was expecting a lot better. Dinner and breakfast were nice (although dinner was quite expensive), but the hotel seems old and tired. Bleak walls on the way to the rooms, carpet coming off in the bedroom, extremely cold corridors going to the swimming pool... There is no smoking area, so you need to stand outside the entrance to smoke... More

We had a 40th Bday party at the Ramada and we had the most wonderful time!.. The staff were amazing, very helpful, very attentive and extremely professional. The food was amazing, the venue was perfect and most of all the staff really did care about the event and they made sure everything was right! The manager even met us at... More

We stayed here for a bank holiday weekend, booked through last minute.com When we arrived we were checked in to the wrong room (a double when there was 4 of us) but after going back to reception this was soon rectified and we then checked in to our suite which was very nice. We had two balconies overlooking the river... More

This hotel is in desperate need of refurbishment. The bedroom was tatty and musty smelling, with chipped paint and long accumulated grubbiness around the floor edges and skirting boards. When you stay in a hotel room you do not want to think about all the strangers who have slept in that room before you, which is why it is so... More

Large hotel with very friendly and helpful staff. Lots of corridors and passageways. They have some facilities to help the disabled. The meals were good. We had an afternoon tea, nicely set out and good value. The breakfast was very good with good choices. Buffet style. The room was comfortable, clean and overlooked the lake. The TV was really tiny... More

We had a wowcher voucher for a nights stay with breakfast, afternoon tea and a use of leisure facilities. It was a brilliant deal and we had a lovely time - The leisure facilities are the local town's leisure centre so there was quite a few kids/swimming lessons etc but still the stream room and sauna was a nice addition.... More

Stopped here on a last minute getaway with the husband- beautiful location and we were given a room overlooking the lake. Room was clean and tidy but hotel needs updating. Food in bar and room service very overpriced. There was a party going on in the place opposite our room and the music was banging VERY loudly all evening. Called... More