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Quality Hotel Colchester Reviews, Colchester

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Quality Hotel Colchester

3.0 of 5
A12/A120 Ardleigh Junction | Essex, Colchester C07 7QY, England (Formerly Ramada Colchester)
Hotel amenities
Quality Hotel Colchester
14 traveller photos
Ranked #19 of 23 hotels in Colchester
2.5 of 5 stars 14 Reviews
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14 reviews from our community

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Traveller rating
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Date Rating
Halesowen, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A sad hotel”
1 of 5 stars Reviewed 9 May 2013

We have just returned from a one night visit to this Hotel. The first impression was of an unloved, and uncared for place. Signage was poor...almost suggesting that it was best not to be found. The carpark was unswept and litter-strewn...and not recent litter. It showed signs of quite severe subsidence too. The reception we received was luke warm and... More

ramadacol, General Manager at Quality Hotel Colchester, responded to this review
20 May 2013

Thank you for your review following your recent stay at the Quality Hotel Colchester I am sorry that you experienced issues during your stay and I would like to thank you for your feedback regarding asepcts of your bedroom. We have now commenced our refurbishment programme which will enhance our bedrooms and rectify some of these points. We are also... More

London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“You get what you pay for!”
3 of 5 stars Reviewed 8 May 2013

My boyfriend and I stayed at this hotel whilst visiting friends in Colchester for the weekend. We managed to get a special offer, for two nights for two people it was £59. Having read the reviews I was not expecting a nice hotel. As it goes the reception area etc are all very nice, big and clean. However the rooms... More

See 3 more reviews by louiseb28 for Colchester
ramadacol, General Manager at Quality Hotel Colchester, responded to this review
20 May 2013

Thank you for your recent review of the Quality Hotel Colchester. We have now commenced our refurbishment programme which will enhance our bedrooms. I would like to thank you for your positive comments regarding the staff and other aspects of the Hotel which you mention. I hope that you may reconsider staying at the Hotel again soon should the need... More

Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Cheap but not cheerful”
2 of 5 stars Reviewed 7 May 2013

Cheap rate room that sufficed for an overnight business stay. Staff were unwelcoming and looked as though they wanted to be elsewhere at check in and out Room was in need of decorating and carpet threadbare. Tv didn't work in first room given Bathroom was dirty with half used soap in bath Evidence was seen that some rooms were being... More

ramadacol, General Manager at Quality Hotel Colchester, responded to this review
20 May 2013

Thank you for your review following your recent stay at the Quality Hotel Colchester I am sorry that you experienced some housekeeping issues whilst with us. As you point out, we have now commenced our refurbishment programme which will enhance our bedrooms and rectify some of the the issues you experienced during your stay. We are aware that certain aspects... More

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London
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“refurbishment badly needed”
2 of 5 stars Reviewed 7 May 2013

I booked the hotel when it was still Ramada (not the Quality Hotel) and was expecting the Ramada standard from the beginning. Unfortunately I was disappointed from the minute I stepped in into the hotel. The reservation / reception staff was aware that I am coming with a baby (a cot was requested on the booking) and knowing that I... More

ramadacol, General Manager at Quality Hotel Colchester, responded to this review
20 May 2013

Thank you for your review following your recent stay at the Quality Hotel Colchester I am sorry that you were not informed we had undergone a brand change prior to your stay. We did endeavour to contact each and every one of our guests to notify them of the name change. I would like to apologise for the initial allocation... More

2 reviews
“Friendly and helpful Staff but............”
1 of 5 stars Reviewed 24 April 2013 via mobile

The reception area, bar, restaurant and outside of the hotel look impressive and I originally thought that I had stumbled upon a bargain at £49.00 for a double room. The saying "you get what you pay for" has never been so apt. It was clean so no complaints there but the room was in desperate need if a makeover. Air... More

ramadacol, General Manager at Quality Hotel Colchester, responded to this review
29 April 2013

Thank you for your review following your recent stay at the Quality Hotel Colchester We have now commenced our refurbishment programme which will enhance our bedrooms and rectify the issues you experienced during your stay. I would like to thank you for your positive comments regarding the staff and other aspects of the Hotel which you mention. Given our commitment... More

Ashford, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Its fine”
4 of 5 stars Reviewed 8 April 2013

Read a few of the comments here and was a little concerned but it was fine. Yes it does need some updating but the rooms were clean and reception was friendly. Yes there are no biscuits ( so bring your own) Recently gone from a Ramada to Quality. Location is a drive from the centre of town so a car... More

ramadacol, General Manager at Quality Hotel Colchester, responded to this review
12 April 2013

Thank you for your recent review following your stay at the Quality Hotel Colchester I am pleased to read that you had a comfortable and enjoyable time with us and we catered for your requirements. We are about to embark on a refurbishment programme which is due to commence at the end of the month and will enhance our bedrooms... More

UK
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Great value”
4 of 5 stars Reviewed 31 March 2013

We stayed for 1 night and paid £24.50, excellent value. In common with a previous reviewer, we had also read some of the other reviews but had none of their experiences! Friendly welcome from receptionist who also said to contact her if we had any questions, problems or wanted information. Our room was on the ground floor (108) at the... More

ramadacol, General Manager at Quality Hotel Colchester, responded to this review
12 April 2013

Thank you for your review following your recent stay at the Hotel. Thank you for taking the time to share your experiencs with others; I am pleased to read that you had a comfortable and enjoyable time with us and we catered for your requirements. We are about to undergo a refurbishment at the end of the month, which will... More

Plymouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Much better than expected, excellent value”
4 of 5 stars Reviewed 30 March 2013

Stayed in room 107 (twin) for four nights when visiting family. Booked because of price via Booking.com at £25 per night room only. We didn't have breakfast or dinner at hotel so can only review the room. After reading the reviews already posted we wondered what we would find. Well we were very pleasantly surprised and can only report on... More

ramadacol, General Manager at Quality Hotel Colchester, responded to this review
12 April 2013

Thank you for your review following your recent stay at the Hotel. Thank you taking time to write such a detailed review on all aspects of your stay; I am pleased to read that you had a comfortable and enjoyable time with us and we catered for your requirements. We look forward to welcoming you back to the Hotel again... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“glad demolition is an option”
1 of 5 stars Reviewed 24 March 2013

words could fail, but then this is not the point! at least when it was a ramada the word quality was not included! the place is cold, the reception staff defensive, food dire. there are no biscuits in the bedrooms, no saucers provided, no newspapers available. The height of dire has got to be when I claimed the burger bun... More

ramadacol, General Manager at Quality Hotel Colchester, responded to this review
12 April 2013

Thank you for your review following your recent stay at the Quality Hotel Colchester. I am sorry to see that your stay with us did not meet your expectations. I would like to take this opportunity to announce that we are about the embark on a program of refurbishment commencing at the end of this month, which shall provide a... More

Kent
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Tired and tatty in desperate need of upgrading or demolishing”
1 of 5 stars Reviewed 13 March 2013 via mobile

Second night my friend had one small bath I ran mine afterwards and the water was cold. We rang reception to be told our boiler was linked to the room upstairs and there was no more water. I asked what would happen in the morning if the person upstairs had a shower and one of us did, I was told... More

ramadacol, General Manager at Quality Hotel Colchester, responded to this review
21 March 2013

Thank you for your recent review following your recent stay at the Quality Hotel Colchester. I am sorry that you experienced issues with the hot water provision. We have looked back on our records for that night and can see that you did notify us of an issue. We advised that some other guests sharing the same tank had also... More

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Additional Information about Quality Hotel Colchester

Also Known As:
Ramada Colchester Hotel Colchester
Ramada Colchester Hotel
Ramada Colchester
Colchester Ramada
Address: A12/A120 Ardleigh Junction | Essex, Colchester C07 7QY, England (Formerly Ramada Colchester)
Region: United Kingdom > England > Essex > Colchester
Amenities:
Fitness Centre Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #19 of 23 hotels in Colchester
Price Range: $
Hotel Class:3 star (3*)
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Quality Hotel Colchester
A12/A120 Ardleigh Junction Essex
Colchester C07 7QY
England
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