A pleasant stay. Location was excellent. Staff very friendly and helpful. From reception to breakfast / dining room. Yes, looking a little tired, but clean and comfortable although cold and when we asked for the heating to be turned on we were told it did not come on until 9.00 pm.We stayed in a double room with a dodgy front... More

This was my second visit this year and was an enjoyable one. My wife and I stayed in the Sitwell Suite, which we found spacious, comfortable and delightful with fabulous views of the harbour. The reception staff, Irina in particular, were friendly and very helpful. I thought last visit that the lounge bar was understaffed. This visit it was the... More

very tired hotel holes in carpets needs a good clean booked hotel for my sons birthday...... pool dirty, nothing working sauna ,hot tub electric was cutting out all evening..... please do not book if you like clean nice hotels even asked about everything working as we were looking forward to using the sauna and hot tub was told it was... More

We chose this hotel because of a good deal from Travelzoo. First impression was of a tired hotel, needing some work but this didn't put us off. What did was the attitude of reception staff who were not welcoming at all. One's first point of contact with any hotel is Reception and this sets the tone of the place and... More

Me and my children stayed here for one night, our room was large and mostly clean although the bathroom taps etc could have done with a really good scrub. Breakfast was fabulous however the service at dinner was terrible. Only two staff on to serve , show people to their table etc we waited nearly an hour for our plates... More

Due to working in the area I chose this hotel as it was great value for money and I'm looking for a great place to stay for the time I'm here. Living in the city you don't see such great views like this hotel has. Yes the hotel is clearly old and needs TLC but its when speaking to the... More

We had stayed in this hotel once before and had a great time so my husband brought us back there for the bank holiday weekend as a special treat. The receptionist was very rude, unhelpful and spoke to us at first from the back office and not at the front at the reception desk. They did not mention that you... More

Stayed here last Saturday and had a nice time. We were in the Sitwell suite which was surprisingly spacious with a big bath and ambient lighting. The bed was comfortable and big enough for 2 adults and a five year old who doesn't want to sleep alone in the spare bed. Lovely views of the sea which was only ruined... More

I booked a night's stay here while visiting the area, but once I saw the room, the unhygienic changing room by the pool and smelt the bad smells in the corridor I refused to stay - they refused to refund my money and have not answered a single letter or e mail. This place is a health risk and it... More