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The Crown Spa Hotel

4.0 of 5
Esplanade | South Cliff, Scarborough YO11 2AG, England
Hotel amenities
The Crown Spa Hotel
Ranked #12 of 28 hotels in Scarborough
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839 reviews from our community

Traveller rating
    417
    249
    112
    41
    20
See reviews for
Families
117
 
Couples
473
 
Solo
28
 
Business
78
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

Excellent location for a great view and short walk to the main parts of Scarborough, very polite and helpful staff login, always smiling and acknowledging. Well worth the money and a definite repeat stay for us.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013 NEW

We stayed at the crown spa hotel on a Sunday night as I had a job interview nearby on the Monday morning. Unfortunately we arrived too late to try the spa facilities so can’t comment on that. Check in was good, pleasant staff, we were able to find a parking space at the front of the hotel and were given... More

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Birkenhead, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Just stayed three nights with a group of friends playing golf at nearby South Cliff Golf Club. Thoroughly enjoyed the stay but because out playing golf did not use all the facilities. The twin bedded room overlooking the sea was excellent being clean and comfortable. Bathroom was well appointed with reasonable space. Only compl;aint about the room would be the... More

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crownspahotel, Manager at The Crown Spa Hotel, responded to this review
15 May 2013

Thank you for taking the time to write such a lovely review. I am delighted that you and your travelling companions had an enjoyable stay at the Crown and enjoyed the local golf courses. I will pass on your positive comments to the staff and management who I know will be delighted that you all had an enjoyable stay. Once... More

2 reviews
5 of 5 stars Reviewed 13 May 2013 NEW via mobile

A big thanks for an extremely relaxing weekend. Booked as a romantic break for wedding anniversary. Package included chilled wine, breakfast in bed. Room was fabulous and enjoyed continental breakfast at leisure. Spent a great deal of time winding down in spa pool, steam room and saunas. Will most definately make a visit again. Hotel location meant a we could... More

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crownspahotel, Manager at The Crown Spa Hotel, responded to this review
15 May 2013

Thank you for taking the time to write such a lovely review. I am delighted that you have had a relaxing stay and taken full advantage of our leisure facilities. I will pass on your positive comments to the staff and management who I know will be delighted that you all had an enjoyable stay. Once again thank you for... More

Manchester
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Use the hotel for business and for the rate we obtain it's good value. However it does need to pull up its socks on a few issues. One the hotel is unreasonably stuffy at times. It lacks decent ventilation in some of the corridors and can feel a little claustrophobic. The rooms I have had however are big and spacious... More

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crownspahotel, Manager at The Crown Spa Hotel, responded to this review
15 May 2013

Thank you for taking the time to write a mostly positive review, the spring is often a difficult time to get the heating just right and with the onshore winds that we have experienced did lead to us leaving the heating on higher than normal which did leave some corridors a little stuffy. I will pass on your positive comments... More

Colchester
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 9 May 2013

Firstly, our room wasn't that clean, and it was extremely hot in there. On the website, it was advertised that the room had climate control, but it was just a radiator, so we had to ask the reception for a fan. The website also said there was free parking, but it was £6. The telescope in the room had a... More

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crownspahotel, Manager at The Crown Spa Hotel, responded to this review
10 May 2013

Thank you for taking the time to write a review, I do hope that you brought the issues that you mentioned to the attention of the management of the management who I know will have corrected them. I do hope that these isolated incidents do not put you off returning to the Crown so that we can show we do... More

Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

stayed one night in a balcony room with a sea view. Beautiful room, good bathroom, very comfortable beds. Particularly liked the fact that there was real coffee and cafetiere in the room and the telescope to look at the view (which was excellent!). Friendly, helpful staff and good breakfast. Didn't use the spa: bit of a shame, but tbh the... More

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crownspahotel, Manager at The Crown Spa Hotel, responded to this review
10 May 2013

Thank you for taking the time to write such a positive review I am delighted that you had an enjoyable stay and do hope that you return to the Crown on a future visit to Scarborough. I will pass on your positive comments to both staff and management who I know will be delighted that you had a great stay.... More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2013

We stayed just one night in an executive suite. Could argue about the 'suite' ness, but not about the quality and customer service standards. The sea view from the small widow, was stunning. The furniture and fittings in the room were lovely. The TV in the bathroom was a nice touch and made us feel we were swanking it up!... More

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crownspahotel, Manager at The Crown Spa Hotel, responded to this review
10 May 2013

Thank you for taking the time to write such a positive review I am delighted that you had an enjoyable stay and im very pleased you feel the staff over performed, we will always amend any issues that are brought to our attention during a customers stay. I do hope that you return to the Crown on a future visit... More

Lincoln
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 May 2013

We have just spent another very pleasant stay at the Crown Spa. The service, Standard of food and cleanliness of the hotel are of the highest standard. We found the staff to be very pleasant whilst remaining professional at all times. (I teach Customer Service, so I think I know what I am talking about). We had a room on... More

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See 2 more reviews by Fusssybritches for Scarborough
crownspahotel, Manager at The Crown Spa Hotel, responded to this review
10 May 2013

Thank you for taking the time to write such a positive review both myself and the staff are always extremely pleased to see returning guests as it tells us the service we provide is of a high standard. We do always attempt to upgrade customers when rooms are available and I’m delighted that you enjoyed the feature room that we... More

Wakefield, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 7 May 2013

Our first time in this hotel and I would like to say how impressed I was. The bedroom was spacious and modern with a large comfortable bed but no air conditioning. As we stayed on our first hottest day of the year I missed it. The staff were very helpful both in reception and at breakfast. I had thought the... More

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crownspahotel, Manager at The Crown Spa Hotel, responded to this review
10 May 2013

Thank you for taking the time to write a lovely review. I am delighted that you first stay at the Crown was an enjoyable one and do hope that you do return. Yours is the second comment regarding the wearing of a vest in the restaurant and having spoken to the management team have concluded that it must have been... More

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Additional Information about The Crown Spa Hotel

Also Known As:
The Crown Hotel
The Crown Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
Crown Hotel Scarborough
Address: Esplanade | South Cliff, Scarborough YO11 2AG, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Scarborough
#2 Business Hotels in Scarborough
#5 Family Hotels in Scarborough
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio. ... more   less 
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The Crown Spa Hotel
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