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All 17 Newbury hotels

Hilton Newbury Centre

4.0 of 5
Pinchington Lane, Newbury RG14 7HL, England
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Hilton Newbury Centre
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46%
Ranked #13 of 17 hotels in Newbury
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236 reviews from our community

    Trip type
Traveller rating
    43
    62
    62
    42
    27
Date Rating
Scotland
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

As a fan of Hilton I must admit that on arrival this hotel presents a pleasant face to the world, the greeting was pleasant as was the foyer. The restaurant was closed at 21:30, early for a large Hotel but thats how it was. I was directed to the bar area for a bar meal which was accepted and I... More

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Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW via mobile

We went as a family of five using a groupon voucher for a three course Sunday lunch and drink. Positives- friendly service , nice main course carvery and dessert, free drink included a pint of premium beer not just a small glass, room nice decor, kids pack free to our child. Negative - the starter bit naff . Overall for... More

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PatriciaMaggs, Guest Relations Manager at Hilton Newbury Centre, responded to this review
19 June 2013

Dear Tjcamc Thank you for taking the time to provide feedback following your recent sunday lunch at the Hilton Centre I was delighted that you enjoyed the food and drink and were well looked after by the friendly staff who gave good service. We do hope we see you again in the future. More

Angelholm, Sweden
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

This is one of the older style Hilton hotels, but the atmosphere is very comfortable and welcoming, and the quality is the usual Hilton standard. I have stayed here a few times and apart from one long wait in the restaurant, everything has been faultless.

Review collected in partnership with Hilton Hotels & Resorts

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PatriciaMaggs, Guest Relations Manager at Hilton Newbury Centre, responded to this review
19 June 2013

Dear Geoff_Hodgkinson Thank you for your feedback following your recent stay at the Hilton Centre. I am glad to read that you enjoyed your stay with us and that you found the hotel very comfortable and welcoming. I will pass your comments onto the team and we all look forward to welcoming you back in the future. More

devon england
Top Contributor
155 reviews 155 reviews
40 hotel reviews
Reviews in 90 cities Reviews in 90 cities
103 helpful votes 103 helpful votes
1 of 5 stars Reviewed 14 June 2013 NEW

My overwhelming concern is with so many complaints, why has nothing been done, same complaints over and over again, it's all very well the management being "Sorry you didn't enjoy your stay," but the real problems need to be addressed. The catalog of errors in all honesty started with the booking I had made, I always always book B&B and... More

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5 of 5 stars Reviewed 12 June 2013

i enjoyed my stay at this hotel for the following reasons: firstly the staff were very helpful especially a member of staff called jack who was extremely helpful and polite on numerous occasions and made me feel very welcome during my stay at the Hilton. and finally the facilities and food were very nice , didn't have anything to complain... More

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PatriciaMaggs, Guest Relations Manager at Hilton Newbury Centre, responded to this review
18 June 2013

Dear Joe K I cannot thank you enough for your kind comments on Tripadvisor with regards to your recent stay. I will personally relay your feedback to Jack who will be glad to know that his efforts contributed to your enjoyable stay.We at the Hilton Centre take pleasure in creating special moments for guests and I am pleased that we... More

lincoln
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 June 2013

Chose this hotel as it is conveniently situated [ 5 mins.] for Newbury Racecourse and the weekend rate appeared reasonable as it included breakfast on both days. We didn't reach the hotel till after racing on the Saturday about 6pm and had one heck of a job getting parked and at one point my wife went into reception and asked... More

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PatriciaMaggs, Guest Relations Manager at Hilton Newbury Centre, responded to this review
18 June 2013

Dear Lincoln Trotter I would like to thank you for posting a review following your recent stay at the Hilton centre. Customer service is paramount to us and we are grateful for feedback from all of our guests,as this helps us to constantly improve our facilities and services to continually meet and exceed the expectations of our guests. We were... More

Kent
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 June 2013 via mobile

We stayed for 2 nights for the racing and its a great location for that. The service at the hotel is fantastic, especially Kelly on reception. Breakfast was good value, plenty of choice and kept well stocked. The bar area is really relaxing and complementary teas and coffee available during the day was a nice touch. Room was well equipped... More

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PatriciaMaggs, Guest Relations Manager at Hilton Newbury Centre, responded to this review
13 June 2013

Dear Charlie 23177 Customer service is paramount to us and we are grateful for feedback from all of our guests. I am delighted that you had a great stay and I will personally relay your feedback to Kelly who will be glad that her efforts contributed to your enjoyable stay. We at the Hilton Centre take pleasure in creating moments... More

Auckland, New Zealand
1 review
2 of 5 stars Reviewed 6 June 2013

This Hotel is in bad need of an upgrade and I am surprised that "The Hilton" group would allow one of their properties to fall into such a state of disrepair, Threadbare carpets, mouldy bathrooms, broken bathroom fittings and musty smells abound in this Hotel. The restaurant breakfast buffet is poorly presented and of average quality. I got the feeling... More

Review collected in partnership with Hilton Hotels & Resorts

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PatriciaMaggs, Guest Relations Manager at Hilton Newbury Centre, responded to this review
13 June 2013

Dear Nicholas G Thank you for your feedback after your recent stay. Your observations and opinions are appreciated as they enable us to assess the standards of our facilities and services and monitor if we are meeting guests needs and expectations. I am sorry that we did not get it right for you on this occasion and we look forward... More

Oxford
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 June 2013

We recently stayed at the Hilton Newbury Centre for a friend's wedding. We decided to treat ourselves to a suite, but were slightly underwhelmed by the fact that it was just a large room. It was advertised as having a king sized bed, but this didn't seem to be the case as the bed was smaller than the one we... More

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PatriciaMaggs, Guest Relations Manager at Hilton Newbury Centre, responded to this review
11 June 2013

Dear Flora Pink Thank you for you comments on this website. Your observations and opinions are appreciated as they enable us to assess the standards of our facilities and services and monitor if we are meeting guests needs. I was pleased you enjoyed the breakfast and the good friendly service and I must apologise about the window. We look forward... More

High Wycombe, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 June 2013

We stayed here on Saturday night as were at a party at the Sandford Springs Golf Club. This seemed like the most decent hotel within the vicinity, eventhough the Taxi ride there was £18 and the return £28. A bit steep, but that is what the rates are. Still on arrival the reception staff were great, very helpful and friendly.... More

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PatriciaMaggs, Guest Relations Manager at Hilton Newbury Centre, responded to this review
13 June 2013

Dear Jeluca13 Thank you for taking the time to write a review on this website. I am so glad that you found our service levels,bedroom and bathroom clean,breakfast good and staff very friendly which all helped to make it an enjoyable stay. We look forward to seeing you in the future. More

 
 
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Additional Information about Hilton Newbury Centre

Also Known As:
Hilton Newbury Centre Hotel Newbury
Hilton Newbury Centre Hotel
Hilton Newbury
Newbury Hilton
Address: Pinchington Lane, Newbury RG14 7HL, England
Phone Number:
Region: United Kingdom > England > South East England > Berkshire > Newbury
Amenities:
Bar/Lounge Business Centre Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotels in Newbury
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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