I stayed in ibis luton airport hotel and was very happy with the services I received. Staff is very professional, helpful and eager to go extra mile to help. We checked in around 8pm and was greeted by very cheerful staff, she was professional and also helped us with our queries. We had a dinner in a restaurant and I...
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I think its one of the best in Ibis chain we have been in. Walking distance from the airport,less than 10 mins, nice surrounding and a view of noisless airplanes landing. Helpfull staff and very clean
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Dear Guest
Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay and found your stay up to your expectations.
Once again thank you for the time spent in posting your comments and most of all for the chance you are giving us to be better in the future....
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I stayed at this hotel with my partner for one night prior to catching an early morning flight. We were greeted by the friendly & professional Lithuanian receptionist who gave us our room card and explained the breakfast hours. Our room was clean and spacious with a large bed which was a little hard and creaky. We had dinner at...
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Dear Guest
Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay and found your stay up to your expectations.
The point you have mentioned regarding your experience in restaurant, I have already conducted a staff meeting and have shared your comments with my team. I can assure you...
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When you book an Ibis hotel you know what you're in for, and the Ibis London Luton Airport is one good example of this chain. Nothing fancy, but basically what one expects to find: a comfortable place to spend the night before/after a flight.
It didn't take me more than 10 minutes to walk to the hotel from the terminal,...
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Dear Guest
Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay and found your stay up to your expectations.
Once again thank you for the time spent in posting your comments and most of all for the chance you are giving us to be better in the future....
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This is by no means 'at the airport'. It's a 20 minute walk if you don't take the shuttle. Reasonably convenient.
Check in was easy enough & reception was well staffed. The room was clean, although the 'pod' bathrooms as quite strange & I wouldn't want to have been staying with anybody else. Very disturbing to have another guest walk...
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Dear Guest,
Thank you for taking the time to tell us your experience in our hotel, we really appreciate it.
To reach a great guest experience is a must for us and at every ibis around the world, and we work very hard for it, we believe that having the chance to know what you have experienced is the best...
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