I booked my room 3 months in advance and the day before I was due to stay there I received an e mail saying that my reservation had been cancelled. I certainly didn’t cancel it so I was very shocked. I managed to begrudging get the reservation reinstated at the special rate that I was originally booked at. The hotel... more

My husband and I got married at this site on 11/09/09. A whole range of guests arrived and were welcomed and catered for fully (old, young, babies, vegans and coeliacs). Our day was absolutely perfect. Premises were clean, staff were attentive, grounds were well maintained, food was lovely (apart from sausage rolls which were really salty), rooms were clean and... more

Had our wedding at this hotel. Service was excellent. The staff was incredible. Good work Sue and her team. more

Have just stayed at this hotel whilst attending the V festival in Chelmsford. Four of us arrived on the Friday evening and were dealt with at reception very quickly. Our room was very clean and comfortable throughout our stay. The hotel is on the edge of a retail/ entertainment park which we found to be a positive as we had... more

The hotel is, as other reviewers have noted located on a busy retail and entertainment park - which at weekends can be very busy and loud. I arrived after midnight on a Saturday night, and the park was busy and loud, a wedding party or two in the bar and the car park busy. I however had no trouble locating... more

Stayed a Friday and Saturday night. The base on the music of the club next door was so loud the bedroom wall, headboard and wall lights shook!!!!! Once the music stopped we had a good hours entertainment on the carpark with fighting, police cars and ambulances. This was on both nights. Hotel very nice, staff friendly. Would not use again more

Unfortunately there are few decent full service hotels in this area of Essex. My mum and I were there visiting a relative in hospital and walked in to the Holiday Inn last Saturday looking for a pleasant stay and a good nights sleep. The hotel itself appears to be a reasonable 3 star - Lobby and reception area were fine.... more

I lived in Holiday Inn basildon for almost 10 days during my stay in Uk and i must say it is among the worst place I ever lived. I booked this hotel in advance at almost average price of 95 GBP per day and after entering the hotel I always blamed my self why I selected this hotel at such... more

This hotel was a very nice and pleasent place. I talked to couples who really liked it, and i was in a big group of rugby players on tour and they were absolutely brilliant for us. The bar is nice and reasonably priced. The breakfast in the morning is gorgeous...choice of fresh fruits, hot and cold drinks, full english breakfast,... more