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All 10 Ashford hotels »

Ashford International Hotel

4.0 of 5
Simone Weil Avenue, Ashford TN24 8UX, England
Hotel amenities
Ranked #3 of 10 hotels in Ashford
4.0 of 5 stars 258 Reviews
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258 reviews from our community

What travellers say about this hotel
  • Very nice(11)
  • Friendly and helpful(8)
  • Public area(7)
  • Spa Break(6)
  • Swimming pool(6)
  • Room service(6)
  • Leisure facilities(4)
  • Second day(4)
  • High standard(3)
  • Quench bar(3)
Traveller rating
    99
    105
    34
    12
    8
Only show reviews for Family (50) | Couples (94) | Business (50)
Date Rating
WhenAreWeThere!
Ellesmere Port, United Kingdom
Senior Contributor
49 reviews
111 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

Very good hotel. Staff always friendly and check-in very smooth and quick - normally is ready. Room excellent size. Free Internet access. Clean. Good air con system. comfortable beds. Main positive points: loads of parking and an outstanding health club. Proper sized pool that you would not expect in a hotel, sauna, steam room, whirlpool, good selection of cardio and... More

Was this review helpful? Yes
Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
14 February 2012

Dear WhenAreWeThere! Thank you for recently reviewing Ashford International Hotel. I’m pleased that you had a comfortable stay and that you enjoyed the free Wifi and the leisure facilities. In addition to the a la carte menu in the Horizon Restaurant we also offer extensive bar and room service menus offering a range of home comforts to speciality dishes. Thank... More

floridasmith
america
2 reviews
2 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW

This was our first visit to the Ashford International. The room was comfortable with ample space, the beds were really comfortable. Plenty of coffee and tea. We were able to check in just after 11am which was a bonus. Our treatments were fab and enjoyed using the spa facilities. However two of my friends attended a Pilates class on the... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
14 February 2012

Dear floridasmith Thank you for choosing Ashford International Hotel to celebrate your special birthday and a belated happy birthday from us! I’m sorry to hear that you had to wait for your meals in the evening but on a positive note I’m pleased that the team gave you a drink by way of an apology and that you enjoyed a... More

loopyloo083
Essex
Contributor
18 reviews
18 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

This was our first visit to the Ashford International. The hotel is very bright and airy. We upgraded our room for £30 and it was well worth it for the extra space. Our room was well furnished ,clean and very comfortable. The bathroom was decent size with nice toiletries. We also had tea and coffee making facilities and a small... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
14 February 2012

Dear loopyloo083 Thank you for posting your review following your recent stay at Ashford International Hotel. I will use your comments constructively and address them with the team as they help us maintain and improve our standards and service going forward. However I’m pleased that overall you enjoyed your stay and you would definitely stay again. Thank you and kind... More

Fiona C
Bexleyheath, United Kingdom
1 review
5 of 5 stars Reviewed 10 February 2012 NEW

This is a firm favourite of ours as it is only about an hour from home so we can maximise our time relaxing and spending time together. We were not disappointed and although there was a change in staff from our last visit all were very friendly, helpful and knowledgeable. Our room was clean and well maintained and we both... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
14 February 2012

Dear Fiona C Thank you for your lovely review - I’m delighted that the Ashford International Hotel is a firm favourite of yours. The spa is very popular for weekend breaks but we also offer excellent deals on the website for mid-week breaks and spa days. Thanks again and we look forward to welcoming you back again in the near... More

sabrina m
London, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Myself and partner stayed at the Ashford International for the whole weekend. Initially upon arrival our room was not quite ready when we arrived at 3.30 (check in was from 3pm) so we made other plans to do some shopping instead at the local outlet. On our return our room was ready and we was given directions, however before we... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
8 February 2012

Dear Sabrina M Many thanks for recently reviewing our hotel; I was pleased to hear that you enjoyed your break away and that the staff were welcoming. Miles, Samantha & John are delighted to have been named in your review. Thank you once again and we look forward to welcoming you back in the near future. Kind Regards Deirdre Billing,... More

clm76
1 review
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Stayed with a friend for a weekend spa break and it was wonderful. Every member of staff in the hotel and spa we encountered were fantastic and nothing was too much trouble for them. Thoroughly enjoyed our stay and are looking to book again in the near future. Cannot fault the place. More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
8 February 2012

Dear clm76 Thank you for your lovely review and for your kind words towards the team. They always enjoy receiving feedback. We look forward to welcoming you back very soon. Kind Regards, Deirdre Billing, General Manager More

Nicholas E
Sheffield
Reviewer
4 reviews
9 helpful votes
4 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

My wife and I had to be in Ashford and needed a hotel for the weekend, the question was, where to stay? Typically we prefer hotels with less than 40 bedrooms, the International has substantially more but the deal on offer coupled with its location made this our preferred choice. I should admit that I do use Q Hotels (the... More

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Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
8 February 2012

Dear Nicholas E Thank you for taking the time to leave feedback following your recent stay at Ashford International Hotel. I’m pleased that overall you enjoyed your stay and that you would return. I have discussed your feedback with the team and addressed your comments about the barman with the Restaurant & Bars Manager. Thank you once again for your... More

Neil S
Bristol, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

I booked this hotel for a business trip, but as it has spa facilities, I invited my wife along and we made a weekend of it. Pool and associated facilities very good, front desk very helpful, bar and restaurant staff helpful, room comfortable etc. Bar has a good selection of beers and good quality scotch whiskies although a little expensive... More

Was this review helpful? Yes
Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
8 February 2012

Dear Neil S Thank you for your review following your recent stay with us. I’m pleased that you enjoyed your stay and even though you were here on business your wife was able to make the most of the spa facilities. With regards to the restaurant menu, we have just launched our new a la carte menu so it may... More

Andrew D
Halstead, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

The quality of the room and stay at the Ashford International was excellent. The room was very clean, beds and armchairs comfortable. No noise from inside or outside hotel. Food excellent, (both breakfast and evening meal), in quality and in presentation. Special deal made this even better value. I travel the world for business and pleasure and would definately say... More

Was this review helpful? Yes
Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
30 January 2012

Dear Andrew D Thank you for taking the time to leave feedback following your stay at Ashford International Hotel. I’m delighted to hear you enjoyed your stay and the special deal you got made it even better value. Thank you as well for your room tip; we do have rooms on the ground floor and close to reception. Thanks again... More

Joshua G
Bournemouth, United Kingdom
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

stayed here on Fri/Sat/Sun with partner, reception was great such a warm welcome, our room was very modern and big enough, had breakfast and evening meal at the hotel as not sure of other places having just arrived from Bournemouth and spending the days sorting out some family affairs. Anyway back to this place, the gym was good and the... More

Was this review helpful? Yes
Deirdre Billing, General Manager at Ashford International Hotel, responded to this review
26 January 2012

Dear Joshua G Thank you for posting your review following your recent stay at Ashford International Hotel. I’m pleased that overall you had an enjoyable stay and the staff were welcoming and helpful. I’m sorry to learn of the issues you had at breakfast and I have discussed your feedback with the Restaurant & Bars Manager. Dungeness is a lovely... More

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Ashford International Hotel Also Known As

  • Ashford Hotel International
Address: Simone Weil Avenue, Ashford TN24 8UX, England

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