I have stayed here with work a couple of times and both times I thought that the rooms were a bit grubby to say the least. Lots of stains on the carpets and dust collecting in around the edge of the room on the floor. There was also shampoo/conditioner/soap missing from the bathroom. I generally felt that the rooms lacked... More

Really I'd give this a 3 1/2, there were some good bits, and some average bits. I've stayed in Hiltons which are a lot better. Room was huge, in fact the bed looked too small, and in reality it was! It seemed like it was a double, not a full sized twin. It was lovely and comfy though. Room was... More

The hotel is located on a great spot along the southern riverbank, right next to a number of places to visit, including the bars and restaurants along the river. All within walking distance. The hotel is quiet and clean.

My husband and I stayed there for three nights for our 10th wedding anniversary and also to see family who live in the area. It was a perfect location, just minutes walk away from the centre of Newcastle, the Theatre Royal, Restaurants and night life. Our room overlooked the Swing Bridge and the Tyne Bridge, a fabulous nostalgic view! The... More

Just had a weekend with mates at this hotel whilst playing golf in the area. Was surprised how cheap we got it...£75.00 per night for a twin room, breakfast included. I thought that was very good value. Hotel was very clean, staff good and plenty of them. Located just over the river a short walk to the Quayside. Only downside... More

We got a good deal to stay here for a family visit and go to an event at the Metro Arena. The reception area is spacious and welcoming, with a fantastic view over the Tyne to Newcastle on the other side. It is worth paying a little extra to get this view from your room rather than looking out onto... More

Arrived to be welcomed by the FOH manager who was amazing. Our room overlooked the river which was great and was very clean, quiet and a good size. Never visited the restaurant or bar for food or drink so couldn't review. However the biggest let down was breakfast. The staff were terribly unattentive from the moment we arrived and this... More

Excellent hotel with large rooms and really good standards. Check in was straight forward and very quick on Friday. Wished we'd paid extra for the river view. We spent some time in the pool/sauna which was a nice treat for us. Bar area was pleasant to enjoy an evening nightcap. A walk into Newcastle or down to the Quayside was... More

Arrived at hotel found carpark quite easily, Check in superb Monique very helpful and smiley. Paid £10 extra for river and bridge view which was fine, room ok but bathroom very basic with shower curtain that was a bit tatty and not the quality of toiletries as expected when booking I am sure we were promised crabtree and evelyn but... More