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Gateshead Swallow

3.0 of 5
High West Street, Gateshead NE8 1PE, England
Hotel amenities
Ranked #10 of 18 hotels in Gateshead
3.0 of 5 stars 132 Reviews
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132 reviews from our community

What travellers say about this hotel
  • Very nice(4)
  • Saturday nights(3)
  • Reception area(3)
  • Full english(3)
  • Staff were friendly(3)
  • Evening meals(3)
Traveller rating
    13
    26
    33
    28
    32
Only show reviews for Family (6) | Couples (39) | Business (23)
Date Rating
skrtsmiller
Perth, United Kingdom
Contributor
20 reviews
6 helpful votes
2 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

The hotel itself just feels like it could do with 'sprucing up'. Torn wallpaper and well worn furniture. That said, it is clean and tidy. It is budget accommodation though and this needs to be taken into account. What I did find unacceptable however was the lack or organisation of guests. EG. My husband and I were there to see... More

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PYAshington
Yorkshire
Contributor
15 reviews
6 helpful votes
2 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

A dated 1960’s/1970’s compact high-rise hotel needing a massive investment. Operating in receivership, or was it administration, can’t remember, there is a statutory notice on the wall giving details. Many hotels are in this financial limbo for long periods and are often better for it. Mid week the clientele seemed mainly low budget contract workers. Staff seem to be battling... More

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SugarHoneyIceT
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1 helpful vote
2 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

The hotel is a bit dated, rooms are basic but ok if you just want somewhere to crash, the Walls are thin and you can easily hear adjoining rooms & what they are discussing etc. Breakfast was reasonable, staff were friendly. The problem is that the hotel accepts stag parties and ultimately there will be boisterous beered up lads rolling... More

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GMGateshead, General Manager at Gateshead Swallow, responded to this review
31 January 2012

Thanks for taking the time to write a review of your recent stay on Trip Advisor, although the hotel does take groups at weekends, the vast majority are well behaved and considerate to other guests. However, despite every effort by our staff to monitor this, there are occasions when the comfort of other guests is disrupted. On a positive note... More

monkeysarah
Brighton, UK
Contributor
19 reviews
12 helpful votes
4 of 5 stars Reviewed 22 January 2012

I was one of the few people who stayed over the christmas period to visit friends and family and once again found the hotel to be be fine for the price I paid. Staff were once again friendly and the secure car park round the back very handy. Yes its faded, but the room was fine, the bathroom clean and... More

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GMGateshead, General Manager at Gateshead Swallow, responded to this review
25 January 2012

Thank you for taking the time to write a review of your recent stay at the hotel. I am pleased you were generally happy with everything during your visit and look forward to welcoming you back in he near future. Alan Smith and team More

Leann52
Durham, United Kingdom
Reviewer
3 reviews
7 helpful votes
5 of 5 stars Reviewed 17 January 2012

i recently stayed here at the weekend with my husband for a night out at Newcasle can i just say ignore the bad reviews! Yes the decor is outdated but lets face it you dont go to a hotel to sit and look at the wallpaper! staff were very helpful and polite.. May i add its was immaculate and im... More

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GMGateshead, General Manager at Gateshead Swallow, responded to this review
20 January 2012

Thanks for taking the time to write a review of your recent stay at the hotel, I am pleased you enjoyed your visit with us and that you found the staff helpful and attentive, I will pass on your kind comments to them. Your comments on cleanliness and quality of breakfast are much appreciated also. Thanks again and I look... More

tsh2
Cambridge
Contributor
13 reviews
11 helpful votes
2 of 5 stars Reviewed 23 December 2011

This is a £20 hotel, I was one of about 5 other people checked in to what used to be a quality hotel. By staying here, you seem to be subsidising the cost of having security watching the property. It is clean, and functional, but don't think you're getting a discount. It needs a complete rebuild. Tv is an old,... More

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GMGateshead, General Manager at Gateshead Swallow, responded to this review
27 December 2011

Thank you for taking the time over the festive period to wrte a review of your recent stay at the hotel. Over the period you stayed at the hotel we had several guests who were utilising the hotel as a base to visit friends and family over the Xmas period. The TVs are gradually being updated as and when required,... More

Dan P
Stratford-upon-Avon, United Kingdom
1 review
4 of 5 stars Reviewed 20 December 2011

Went on a lads weekend to Newcastle last weekend and was pretty nervous as I booked it on behalf of the group and read some of the reviews on here! But it was fine - it wasn't the Ritz but then we weren't paying for the Ritz! - good base to get out into town, reasonably priced. We weren't in... More

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GMGateshead, General Manager at Gateshead Swallow, responded to this review
27 December 2011

Thank you for taking the time to write a review of your recent stay at the hotel. I am pleased you were happy with your visit, and would agree the hotel is in a great location to catch up with the nightlife in Newcastle. More

C B
Nottingham, United Kingdom
1 review
1 of 5 stars Reviewed 11 December 2011

Stayed here in December 2011. The outside of the building is reminiscent of a Eastern European block building, uninviting and in need of some attention, not least of all the leaves sweeping from the front carpark which as the hotel is on an incline to the reception makes it a hazard in wet weather. On arrival we were met with... More

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GMGateshead, General Manager at Gateshead Swallow, responded to this review
27 December 2011

Thank you for taking the time to write a review of your recent stay at the hotel, I am sorry that you found some elements of your stay unsatisfactory. We are in the process of commencing some re-decoration of our bedrooms where necessary around the hotel. The entertainment on for the christmas party is closely monitored for excessive noise at... More

Miss-Belle-Glasgow
Glasgow, United Kingdom
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 6 December 2011

All I have to say is negative about the hotel it's self, the whole hotel was dated, run down, smelly, damp everywhere. If I'd had enough money to just leave and go elsewhere I would have! It was pretty bad. I wouldn't stay here again, if I knew it was going to be like this I wouldn't have booked it.... More

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GMGateshead, General Manager at Gateshead Swallow, responded to this review
9 December 2011

Thanks for writing a review of your stay at the hotel, I am sorry that you were clearly unhappy with your stay back in April, however I am pleased to say that in the 6 months since your visit we have been working hard to put things right around the hotel. I am sure you would be pleased with the... More

monty1977
wiltshire
2 reviews
3 of 5 stars Reviewed 6 December 2011

Stayed here recently, to be fair staff were pleasant enough, breakfast was not bad either, room was clean, maids were effficient, all the hotel really needs is a lick of paint and a bit of TLC, good base to explore Newcastle especially for groups of guys or gals. Does have the potential to be really good More

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GMGateshead, General Manager at Gateshead Swallow, responded to this review
9 December 2011

Thanks for taking the time to write a review of your recent stay at the hotel, I am pleased that you found the standard of cleanliness in the rooms good, I acknowledge your comments regarding the level of wear and tear around the hotel, with this in mind we are planning some work in 2012 to alleviate some of the... More

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Gateshead Swallow Also Known As

  • Swallow Hotel Gateshead
  • Gateshead Swallow Hotel
Address: High West Street, Gateshead NE8 1PE, England

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