I made the mistake of booking a room here for a month. There were used sheets and towels on the bed when I arrived and rubbish in the bathroom. The carpets were filthy and the walls were not much better. No hot water in the morning (or ever). I complained, nothing happened. The television is tiny and screwed to the... More

have stayed in this hotel on three occasions now and it has never been up to spec but for the money you pay what can you expect!! Last night was the first time I have ever felt unsafe whilst trying to sleep. The doors in the hotel have key codes to access them and they never change the codes, which... More

Booked cos it was close to family, but dear God what an absolute hell hole. It's filthy and I have no doubt very unsafe. The place was broken into by a gang of kids at 1am while we were there, they were in n out of every room. Management have nobody on site and sent a 16 year old "duty... More

I booked 2 separate single rooms. No 25 and 5B. 5B was located in what appears to be the loft of this old building. Access was via a very low, steep staircase- something akin to a horror movie. At the top was a landing too short for an adult to stand up in, with 2 buckets on the floor collecting... More

got there,rooms wasnt ready,,got in to room,,floor was stinking and stained looked like dogs had lived there and dumped everywhere...no lights working in corridor to see key pad..very dirty..cleaners couldnt wait to ge away..then thru the night the local village idots use it to crash,,they pay for a room and have loads people back there,,running round at 4 am screaming... More

Have stopped here several times now and found it to be good value for money until now. The management have doubled the prices which still leaves them the cheapest rooms in Dereham but puts them a lot closer to the local B&Bs which will not have the problem with yobs on a saturday night ( the price increase may put... More

I Stayed at the hill, was terrible,dirty room,i couldnt sleep The hotel is not maintained, please do something if you want to have your businesses. I won’t stay here anymore. Really the worst place i we have seen.

As we had stayed here several years ago we booked a room again, unfortunately before reading any comments. Well, it is as everybody else writes: it used to be good, we used to feel welcome, and we used to think this was a good hotel. Now we think different. We had no problems getting inside the first night. We were... More

Stayed here for 1 night on Saturday night . Had stopped here before under previous management and had rated it 4 stars. Did read the mixed reviews before hand and took a gamble. Toilet was not clean and notified staff immediately who did clean it, rooms flooring was not clean, towels had dirty marks on them. Their security lighting was... More