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All 9 Brockenhurst hotels »

Rhinefield House

4.0 of 5
Rhinefield Rd, Brockenhurst SO42 7QB, England
Hotel amenities
Ranked #2 of 9 hotels in Brockenhurst
4.0 of 5 stars 432 Reviews
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432 reviews from our community

What travellers say about this hotel
  • Very good(10)
  • Lounge bar(9)
  • First nights(8)
  • Executive room(8)
  • Afternoon tea(7)
  • Fine dining restaurant(6)
  • Staff were friendly(5)
  • Indoor pool(5)
Traveller rating
    197
    104
    63
    37
    31
Only show reviews for Family (67) | Couples (280) | Business (22)
Date Rating
AmeyS
Winchester, United Kingdom
1 review
2 helpful votes
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Gorgeous hotel in lovely grounds, staff were very helpful and friendly- couldn't do enough for you! The food was absolutely delicious, we went half board and both breakfast and dinner were just superb, as was the afternoon tea. The spa is lovely, cosy and so relaxing and I would definatly reccomend getting yourself a massage. The room and bathroom were... More

Was this review helpful? Yes
JonathanOwen, General Manager at Rhinefield House, responded to this review
2 February 2012

Dear Guest Thank you for your excellent review on Trip Advisor following your stay at Rhinefield House Hotel. I will certainly convey your kind words to all the team highlighting the delicious food you enjoyed and the fantastic Afternoon Tea. Lisa my new Head housekeeper starts with us later this month and I know she will be very proud to... More

AndyandSharonB
Luton, United Kingdom
1 review
5 of 5 stars Reviewed 1 February 2012

Beautiful hotel in a fantastic location, very helpful and friendly staff and great food. We paid a little extra for a suite in the original building and it was well worth it for the space and character. The only minor criticism is while we were there the main restaurant was closed - which was a real shame as it was... More

Was this review helpful? Yes
JonathanOwen, General Manager at Rhinefield House, responded to this review
2 February 2012

Dear Guest Thank you for your glowing review on Trip Advisor. The Munro Suite is stunning situated in the old house; I only wish I had 20 of these suites! I was pleased to read you found all the staff to be friendly and that the food was great. I will ensure all your comments are feedback to the team... More

LiviaandLoren
London
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

A great big thank you to all the team for making my birthday weekend absolutely perfect. The personal touches made by the staff and manager made the weekend really fabulous. Even though there was a wedding going on we didn't feel like we were forgotten in fact the opposite, we were spoilt! Room was lovely and clean, wish we had... More

Was this review helpful? Yes
JonathanOwen, General Manager at Rhinefield House, responded to this review
1 February 2012

Dear Guest Thank you for taking the time to list a review on Trip Advisor. I will certainly convey your kind words to the individual members of the team who I know will be very pleased to learn that they exceeded your expectations with service. I cannot always promise pay rises!, but I do know excellent feedback like yours is... More

611bosslady
Fleet, United Kingdom
1 review
4 of 5 stars Reviewed 31 January 2012

Having read all the other reviews regarding the Rhinefield House Hotel I can only agree with the favourable comments. Location fantastic, staff very professional and more than helpful if not anticapting your requirements. Food very good,ate dinner in the Armada resturant with breakfast in the Alhambra - bit like East meets West! Room spacious for our needs and warm. My... More

Was this review helpful? Yes
JonathanOwen, General Manager at Rhinefield House, responded to this review
1 February 2012

Dear Guest Thank you for placing a review on Trip Advisor following your stay at Rhinefield House Hotel. Once again we are very fortunate to have a review which highlights the quality of the team, I do believe they are what make Rhinefield House a great hotel as each member of the team truly goes out of their way to... More

Mark W
London, United Kingdom
Reviewer
3 reviews
4 of 5 stars Reviewed 30 January 2012

We enjoyed a very pleasant stay at the Rhinefield House Hotel. The location of the hotel in the New Forest is excellent, with good and varied walks,bike rides etc on hand. The service was friendly and helpful. The building has some fine rooms and the gardens are spacious. The dining experience was positive, the food delicious and the wine list... More

Was this review helpful? Yes
JonathanOwen, General Manager at Rhinefield House, responded to this review
31 January 2012

Dear Guest Thank you for posting your review on Trip Advisor. I was delighted to read you found the service to be friendly and helpful and that all aspects of your stay were impressive. I will ensure your kind words are communicated to the team. I look forward to welcoming you back to Rhinefield House in the near future. Best... More

Bedsboy
Bedfordshire
Reviewer
3 reviews
9 helpful votes
5 of 5 stars Reviewed 30 January 2012

Just spent a great weekend at an excellent hotel in the New Forest. The attitude of the staff has to be commended and nothing was too much trouble, in fact they bent over backwards to be helpful. The room itself was fairly large with a good range of facilities including kettle, iron and ironing board and a good sized safe.... More

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JonathanOwen, General Manager at Rhinefield House, responded to this review
31 January 2012

Dear Guest Thank you for posting a review on Trip Advisor following your stay. It is always very pleasing to read about team members being described as nothing was too much trouble and that they always bend over backwards to be helpful. Our bedroom facilities are very impressive as I believe in ensuring all items that need to be requested... More

KeithD190753
Chepstow, United Kingdom
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 30 January 2012

Sorry about the title , it just seemed to come to mind ! 3rd visit in 18 months so it can't be all that bad . It's the location that sells it to us , it's so peaceful but also convenient for Lymington , Bournemouth , etc . The staff seem to be mainly long term fixtures , and on... More

Was this review helpful? Yes
JonathanOwen, General Manager at Rhinefield House, responded to this review
31 January 2012

Dear Guest Yee Ha! Apologies for the pun! Thank you for posting a review on Trip Advisor. Many of our guests choose to return to Rhinefield several times a year to enjoy the service, comfort and location and clearly you are one of them. The Grill Room is open all day allowing guests to enjoy dinner early. From your review... More

steveh1963
Portsmouth UK
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 27 January 2012

We have stayed here many times in the past but have not visited for a while, as we felt standards and service levels had slipped. However, we thought we would give the Rhinefield another go as we love the location, which is superb. I am very pleased to say, that since our last visit things have improved dramatically. The service... More

Was this review helpful? Yes
JonathanOwen, General Manager at Rhinefield House, responded to this review
31 January 2012

Dear Guest Thank you for posting your review on Trip Advisor following your recent stay. I can honestly say that it is these types of reviews which makes working so hard a real pleasure for the team. Since joining the hotel some 15 months ago we have been on a real journey of improving the service and only through their... More

twotravellersLondon
London
2 reviews
2 helpful votes
2 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

We stayed in the Rhinefield House Hotel for two nights and look forward to eating in the new Grill Room which the Hotel website boasted was a “tasty Hampshire restaurant reflective of the famous London Grill Rooms and combining superb menus with intuitive traditional service.” The cost of dining in the Grill is more expensive than advertised on the hotel... More

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R A
Rayleigh, United Kingdom
1 review
4 of 5 stars Reviewed 26 January 2012

Our second stay in this beautiful hotel, was as good as the first. Super food, comfortable, spacious and well equipped room with a most comfortable bed. Could not fault the service in any way. All staff professional, helpful and friendly. More

Was this review helpful? Yes
JonathanOwen, General Manager at Rhinefield House, responded to this review
27 January 2012

Dear Guest Thank you for taking the time to complete a review on Trip Advisor. I was pleased to read you enjoyed your second stay and that it was reflective of your initial stay with us. I look forward to welcoming you back to Rhinefield House and the New Forest in the very near future Best wishes Jonathan Owen More

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Rhinefield House Also Known As

  • Rhinefield Hotel Brockenhurst
  • Rhinefield House Hotel
  • Rhinefield Hotel
Address: Rhinefield Rd, Brockenhurst SO42 7QB, England

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