We stayed for 4 nights and after reading the reviews didn't know what to expect but it was better than we thought.The staff were very nice, and helpful, the food was good, and the decor downstairs was OK. Òur bedroom was clean with clean bedding and towels.It could have done with redecorating but I would think that keeping everywhere perfect... More

Went to the Prince Regent hotel for a 1 night stay- had the worst ever experience of a hotel. Could not fault the staff who were very friendly and attentive BUT the hotel is awful. We had 2 rooms, both very dated and in need of refurbishing. Family room - bleach stained linen, dirty cot, broken leg on single bed,... More

we stayed here last minute for one night and have to say hotel was clean does need updating in some areas,staff were very friendly & helpful,breakfast was good had to wait for a table because they were so busy but did not wait long.we didn't use the bar we used the sister hotel bar as there was a bit more... More

Spent a night in this hotel in December 2012. Was in a tiny room, way up in the attic, reached via a number of winding passages and small, back stairways. The room was clean and comfortable, but very pokey, but at least being up there it was quiet. The bathroom, which was bigger than the bedroom, was clean and sufficient,... More

Booked a two night stay at this hotel via late rooms, we chose here as the net stated it as a best western hotel. Arrived at the hotel after trying to park for half an hour at the front. Staff polite and friendly. Room old decor with modern so it is tatty looking, filthy carpet,Bathroom mouldy, loose handle on bath,... More

bathroom very small not bath small shower water not very hot bathroom not very clean or bedroom cobwebs on celing draft comming from window could do with a make over, paint job, no chest of drawers to put clothes in, not many hangers for clothes one broken and left in walldrobe, cleaning needs to be done better, beds not very... More

When we arrived the hotel smelt nice and clean and the reception staff were very friendly, the room was enourmous with a luxury king size bed and flat screen tv, lovely tea and coffee facility and biscuits, also shower gels and shower caps etc, lovely little touches, drinks were reasonably priced, pint of beer and a glass of wine £6.70,... More

We have just returned from a Shoot Out skittling weekend and had a great time.We were a party of 15 staying in 3 single rooms,3 doubles and 3 twins on the first and forth floors.Booking in was quick,everyone was happy with their rooms,there was lots of drawers and hanging space.Bath rooms were warm with lots of warm fluffy towels and... More

We have just enjoyed a monday to friday dance break, food excellent, clean bed and super white towels, all staff we found friendly and could'nt do enough to make your stay enjoyable, if there was a complaint some of the decor a bit tired, but excellent value for money.