with the downsides first..comparing the hotel to the marriott in manchester this one doesn't come into the same class.. just little things like a broken curtain rail or loose tiles in the bathroom where someone has serviced the toilet at some point. stains on the silicone around the bath.. i know small things but you expect it to look immaculate... More

Stayed in this hotel Saturday 4th February. This is a first class hotel in every way. Location, price, staff, food, cleanliness and parking. would stay here again. More

Having experienced some excellent Marriott hotes in the UK I was so disappointed with this one. The room as small, the size of the wardrobe in such a small room was claustraphobia inducing. I had to move the bed in order to make space to open the ironing board. There was no sports TV channel in the room unlike other... More

Very good hotel in excellent location. Staff were very pleasant and helpful.Rooms are standard Marriott, so you know what to expect. But nevertheless, they were clean and well appointed. Breakfast was a particular feature in terms of the fry, the rest was not very exciting. Good parking in a city with expensive city car parks. Would stay there again. More

Very well situated hotel so that you can leave your car & walk everywhere in this small, beautiful city. Hotel staff very pleasant & helpful. We were in the new (relatively) wing overlooking the river. Very comfortable room although bathroom rather dated by today's standards. Also walls were very thin so we were disturbed on the first night. Health suite... More

Spent 3 nights one of which was the Gala dinner New Year's Eve. Staff were friendly, the room was clean and comfortable and the dinner on New Year's Eve was lovely. Unfortunately, after dinner we were disappointed that the bringing in of the New Year was a bit of a damp squid. We expected the dinner would be followed by... More

A truly classic hotel, spacious, luxurious & comfortable rooms. Stayed here as part of a party of 12 for a Xmas celebration meal. After an easy efficient check-in we started the festivities with afternoon drinks & nibbles in the bar, where staff were attentive and extremely polite & friendly. Nothing was a bother to them. In the evening we had... More

Having been to marriot hotel in manchester and been delighted with every thing,my wife and i along with another couple booked the marriot hotel royal in durham for new years eve 2011. The evening was billed as PURE MAGIC GALA ..What a complete nonsence it was. PURE DISSAPOINTMENT AND NO GALA WAS LAID ON .Talk about TRADE DISCRIPTION. After our... More

We stayed here for two nights in August 2011. The building is an assortment of various structures of varying ages, but the atmosphere, location and amenities are top drawer. With two teenagers, we were given a room with two double rooms and a separate sitting area that provided more than enough room, and despite being on the ground floor overlooking... More