Stayed one night for business meeting in the area. Hotel was reasonably appointed although a little tired in parts. Room was comfortable although not an enormous amount of space. The shower needs updating to pwer status and you have to climb over a very high bath (which is very short) to get in/out. Shower enclosure leaked badly soaking the floor.... More

stayed allinclusive for 2 nights this weekend. complete value for money and nothing was too much trouble for the staff. could not fault the food. also stayed last january. same high standard both times. More

My husband and I thoroughly enjoyed our all inclusive deal at this hotel. It was very good value and we will try a Mercure hotel again. Franco in the restaurant was particularly friendly and helpful. We were most impressed that we were able to have a pack up lunch to take out as we were going to Liverpool for the... More

My wife and two friends chose the Oaks for a weekend away. Having been on a couple of Mercure's all-inclusive deals before we thought we would try Wigan - simply because we'd never been to Wigan before. We were very pleased with the hotel and the service we received from the staff. The hotel was modern and clean and the... More

great location only a few minutes from town center.staff very helpful on main reception & especially Franco in restaurant.decent size room with an electric heater but on the down side no heating in bathroom which was cold. also the shower not very powerful.the food was very good but a bit expensive if not on an all inclusive deal. there is... More

GOOD : Great shower, clean, good tv, superb wifi, quiet location although walking distance to town centre, close to football ground if going for a match, big tesco extra near for supplies, pub over road for all live footy MINUSES : 1 plug socket (why?). All food and drink expensive in hotel More

I arrived at the Oak after taking the 10 minute walk from the railway station, 3 minutes in a taxi if your legs won’t carry you. Reception was very professional and efficient, given directions to my room and a Wi-Fi card for the duration of my stay. My room was a good size and came with a huge bed; other... More

Stayed at the Oak Hotel for the second time,the rooms were excellent, the entertainment was very good and the evening meal was fabulous, after a restful night, the buffet breakfast was marvellous, a vast improvement on our first visit as regards the accommodation, The new owners have made the hotel very welcoming, we thoroughly enjoyed our stay which was reasonably... More

The hotel was very nice but our bedroom had no heating on prior to our arrival and the only heater in the room was very very small. Even leaving the heating full on all night failed to warm the room sufficantly by morning. In addition the bathroom had no heating and so we had to leave the bathroom door open... More