Firstly, the customer service was great. My partner was ill but a waitress and a member of staff in the hotel helped me to carry food from the restaurant to my room. My only issue with the room was is that it was very hot and the fan provided barely has an effect. It's a shame that the windows couldn't... More

a very clean hotel, great breakfast and excellent food for lunch and dinner too. we got married an had family and friends from all over the uk come and we all stayed the night, great location too straight off the m6...

Great place if you eat at 'The Mount' and want to be confined to the most uncomfortable bed throwing up in a out dated bathroom for two days. Kitchen staff heard shouting at night. Little road noise from the M6,

The hotel is situated behind the Manor, a popular pub/eatery. It's quiet and comfortable, clean, pleasant and tidy rooms. It has easy access to the M6 motorway and many local attractions. The staff are helpful and on the ball. The Manor, to which the hotel is attached, has a great selection of food and drinks at excellent prices. Our group... More

Stayed just one night - very convenient for Motorway - but.....staff disinterested, torn sheet on bed, lock fell off door, pub very busy and getting from lower floor to eat was a hike [with no lights on the steps] Squeaky floorboards in the rooms above ground floor made sleep a challenge Very unusual for Premier Inn but they did reimburse... More

It does what it says on the tin. Clean room, easy check-in / check-out etc. Positives: friendly staff and helpful (we needed more coffee and it was provided straight away); quiet - despite being only yards from the M6 we couldn't really hear any traffic noise; convenient - literally 2 minutes from the M6 / M58. Negatives - car parking... More

This review should be all about the hotel but many people will, like me, have a drink or a meal in the adjoining pub. The hotel is not the newest but is as usual comfortable and clean. Warm and efficient welcome on arrival and no issues. The pub was far too busy on the Sunday night or a weary traveller... More

On this visit, I found the staff not very friendly, apart from the lady at check in. On entering the room it was freezing & not as clean as on previous visits. Only one bath and one hand towel for 2 people which yes on asking we got more, but surely more should of been left knowing 2 people were... More

We stayed here on a Wednesday and Thursday evening, so it was relatively quiet. The room and bathroom were clean and the layout similar to all Premier Inns. The TV (not that we really watched it) was quite a bit smaller than the usual ones in Premier Inns. Some have complained about the M6 traffic noise but it didn't bother... More