Last week we spent Mon - Fri at the Park. Because we have a dog we could only stay in a bronze caravan with check-in from 4pm onwards. However, our caravan was ready and were checked-in early; the staff at check-in were very friendly. On entering the caravan we were surprised with its cleanliness. Only 2 problems - no water... More

third time at whitley bay travelled with my 96 year old dad and my friend booked a bronze caravan this year as we took my dads dog was a bit worried as last year we had a gold plus but i was pleasantly surprised when i saw the van was very spacious and clean with everything we needed didnt use... More

I can only kick myself for ending up staying at Whitley Bay Park Resorts. Usually I read Tripadvisor prior to making a booking whether it be UK or abroad. However, having stayed at Park Resorts Withernsea I thought Whitley Bay would be of the same standard. Then as a curiosity I then read some of the reviews on here a... More

We booked our 7 day stay with park resorts through the website this to begin with was fab with great descriptions and details also great email service with reminders about what to bring and check in times ect. We had booked a silver plus caravan and could not check in till 2:30 we arrived at the caravan park at 1:30... More

Caravan ad a sewage leak an wad like a swimming pool underneath! It took 4days for it to be fixed after 3 complaints which is terrible when you av children!! We wernt even offered a different caravan!! The couch was ripped to bits an nothing was done an the bronze caravan i stayed on 2yr ago was far better than... More

We booked a Platinum Caravan which was lovely but quite a bit away from facilities and as my husband is disabled it wasn't very convenient, we spoke to a senior member of staff and she sorted this out for us and we moved to a great caravan near the facilities with a sea view. We had a few problems with... More

We stayed in a gold plus caravan which was fantastic. Paid for beds made up on arrival was well worth it. Check in quick and easy. People friendly. We thought our gas had run out and rang reception. The guy was with us within seconds. It wasn't the gas it was water pressure on boiler which he sorted immediately. He... More

After reading some of the reviews on here I was panicking about what I had let myself In for..I must say I was pleasantly surprised to say the least!! The caravan was one of the cleanest vans I've ever stayed in it had everything I needed and was warm and homely!! And it was only a bronze! Nothing was to... More

My family and I have just returned home after a fabulous weekend break at Park Resorts. We have been before so knew what to expect but this time we stayed in a hire caravan. When we arrived on Friday afternoon we were informed by a very helpful receptionist that we couldnt check in until 4.00pm but we could use the... More