Went to Ilfracome on a 5 day group holiday and stayed in the Grosvenor Hotel. It was a 2 star hotel but was clean and comfortable. The staff were friendly and helpful. Had a problem with the shower which could not be fixed immediately but offered the use of the shower in the room opposite which was fine. The meals... More

After reading previous reviews our group of eight friends were dreading seeing the hotel, from the awful yellow colour we thought they must all have correct, how wrong we were, staff were really welcoming and so informative, the rooms were fine, a bit tired with tiny televisions but we were hardly there to watch them, Room 248 had a dreadful... More

This is a 2 star hotel, and is basic but spotlessly clean..could do with a refurb but that would more than double the price you pay! You will not get the luxuries like in more modern hotels but nevertheless the service, staff and friendliness more than made up for this. Nothing was too much for them to help you with..... More

Things this hotel needs to do are as follows... New televisions in the room with freeview as a minimum.( only 5 channels available...the whole country has freeview now..why not at this hotel?) Clock radio in the room. Duvets instead of old fashioned blankets and sheets. More substantial door locks. Redecoration throughout. Supply shower and shampoo toiletries ( none in my... More

We stayed here for the first time for a short week end bargain break,Wendy and Raynor [the owners] and the staff was excellent, very friendly and helpful, the room was very clean, light, spacious and the bed was comfortable and clean,The breakfast was very good and we had entertainment on both nights, what more could you wish for unless you... More

just returned from a 4 day break 21st april to25th .clean but needs updating photo's on web site make it more grand than it is ,our room was clean but bedding could be better ie duvet and not tatty blankets although clean the bar lounge has a dance floor but not a ballroom as described the stage looks massive but... More

We have just returned from a 2 night KGB break. We did not expect much as we paid well unde £100 for a 2 night DBB. We were welcomed and chatted to by all staff. The food was adequate and not much choice, but delicious and a clever way for the hotel to keep costs down. All food was cheerfully... More

We stayed here for two nights. We got a group-on deal so wasn't expecting 5* luxury. Staff were all very helpful, friendly and attentive. Rooms were in my opinion very very dated. Really needed some new duvet covers, blankets & modernising. We had holes in our duvet, carpet was a little shabby and so was furniture but it was clean.... More

My partner and i have just returned from a two night stay in this hotel. Staff were all very friendly, pleasant and helpful. Our room and bathroom were very warm and clean. The food was excellent and service very quick.The location is fantastic. We had an excellent experience could not fault anything about it and will definately return to the... More