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The Ilfracombe Holiday Park

Marlborough Rd, Ilfracombe EX34 8PF, England (Formerly John Fowler Ilfracombe Holiday Park)
Hotel amenities
The Ilfracombe Holiday Park
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348 reviews from our community

Traveller rating
    26
    69
    61
    41
    151
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Families
190
 
Couples
74
 
Solo
2
 
Business
0
 
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date Rating
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

Have recently stayed here in a Royal Gold Bungalow, considering this was a top of the range you wouldn't think so. It was clean and i think recently refurbished but fittings in the bathroom were rusty the nets had holes in them and wind whistled through the pvc windows. Holes in the walls and doors were just patched badly. Why... More

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1 review
5 of 5 stars Reviewed 16 May 2013 NEW via mobile

Having just spent 7 days here, my boyfriend and I are alreadg planning our second visit! The service we received was amazing! The stripey team made our evenings fun and full of excitement! Jay's personality and sense of humour was outstanding, and Brian, Molly, Lucy and Sam made the games and competitions a pleasure to join in with! Jay's Cabaret... More

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Immingham
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

We spent three nights at the Park, and were pleasantly surprised. Our accommodation was spotless and contained everything we needed (including a dishwasher) Situated at the top of a steep road into town, you will need a car unless you are super fit - but we were told it is only £3 for a taxi back from the harbour if... More

Was this review helpful? Yes 1
Patrick_Jennings, Guest Relations Manager at The Ilfracombe Holiday Park, responded to this review
13 May 2013

Thank you very much for leaving us such a lovely review, we really appreciate it. Your comments have been passed to all departments. We simply do not understand why some people choose to post negative reviews, when all the staff work really hard to make everyone feel welcome. However, we are all individuals and we can all have vastly different... More

Reading, United Kingdom
1 review
1 of 5 stars Reviewed 7 May 2013

We arrived at this disgusting pit of a hotel late on Friday night after a long trip down to Devon and had it not been for the time I would not have spent more than 2 minutes in the chalet we were given! Even before we entered the chalet we feared the worst as the blocks of chalets looked like... More

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Patrick_Jennings, Guest Relations Manager at The Ilfracombe Holiday Park, responded to this review
9 May 2013

It was such a shame to read your remarks regarding your experience at our holiday park. You have raised some very serious issues, which are being investigated at the highest level in order that improvements may be made in the interest of future guests. More

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Manchester, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 7 May 2013

It's the staff that make this place. From the customer facing staff through to the maintenance men all of them were cheery and happy to chat away with you. The youngest thoroughly enjoyed it, Paxo the Chicken / Kenny the Badger / Cheffy the Chef / Trixie the Bunny, kept her enthralled. Accommodation was OK. First time I've had a... More

Was this review helpful? Yes 1
Patrick_Jennings, Guest Relations Manager at The Ilfracombe Holiday Park, responded to this review
8 May 2013

Thank you for leaving a 4 star review, we really appreciate you taking the time. Your comments have been passed to all departments, especially the entertainments team, who will be delighted to hear your thoughts. We really hope to see you again in the near future. More

Bristol, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 May 2013

We have just returned from this park after spending 2 weeks there and what a fantastic park and time we had. The accommodation (Royal Gold Apartment) was clean and tidy. There were a few issues which was reported immediately and the service of the maintenance and reception staff was brilliant. Nothing was too much trouble for anybody and we witnessed... More

Was this review helpful? Yes 1
Patrick_Jennings, Guest Relations Manager at The Ilfracombe Holiday Park, responded to this review
7 May 2013

Thank you very much for leaving us such a fantastic 5 star review, we really appreciate it. Your comments have been passed onto all departments. We are pleased that you enjoyed our entertainments, the team are all doing a brilliant job, and work extremely hard to ensure everyone has a great holiday. I am delighted to read that you have... More

London, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 30 April 2013

When we arrived we were greeted by a freindly receptionist and gave us everything that was needed (map of the park, local attarctions, times of things), everything looked quite nice and was well presented. The chalet itself was as basic as it gets, it's got most things that are required, was fairly comfortable and cosy. From a personal view in... More

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Patrick_Jennings, Guest Relations Manager at The Ilfracombe Holiday Park, responded to this review
1 May 2013

Thank you very much for taking the time to share your experience at our holiday park. We certainly do not ignore any constructive criticism and perhaps there are some areas that are being improved in the interest of future guests. Your observations are quite correct, there is an on-going programme of improvements at the Ilfracombe Holiday Park, much of which... More

Bridgend
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 April 2013

I have stayed at this park 3 times. Twice in the basic apartment and once in the gold apartment. Each time I have stayed there the apartments have been clean with no problems. The swimming pool is clean and spacious. The club house is large and has plenty of seats. The carpets and sofas in the apartments are not very... More

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See 2 more reviews by Danielle C for Ilfracombe
Patrick_Jennings, Guest Relations Manager at The Ilfracombe Holiday Park, responded to this review
1 May 2013

Thank you very much for taking the time to leave us such a honest review. I notice that you stayed in September 2012. Many more improvements have been made during the closed season and I suspect, when you come back to see us again, you will see a marked difference. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 April 2013 via mobile

We booked a 4 day holiday for myself, my husband & our 2 children, both under 10 at the Ilfracombe site as a combination of celebrating our wedding anniversary & a break for our son who is severely autistic, has had a tough time lately & needed to get away. Well it did not go to plan, we originally booked... More

Was this review helpful? Yes 1
Patrick_Jennings, Guest Relations Manager at The Ilfracombe Holiday Park, responded to this review
14 May 2013

I was saddened to read your thoughts regarding your stay at our holiday park. However, we do not ignore negative reviews and your remarks are being passed on to the park manager so that improvements may be made in the interest of future guests. From your information, we have been able to identify where you were staying and our housekeeper... More

2 reviews
4 of 5 stars Reviewed 24 April 2013 via mobile

Having booked through thw sun voucher scheme and then reading the reviews I feared the worst but could not have been moee wrong. Right from booking in at reception with a very pleasant welcome through to the well appointed accommodation I have been impressed. The swimming pool was warm and clean, kida soft play area small but very good indeed... More

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Patrick_Jennings, Guest Relations Manager at The Ilfracombe Holiday Park, responded to this review
26 April 2013

What a wonderful review, thank you, we really appreciate it. Your praise will mean so much to the management and staff at the park. They all work extremely hard to make everyone’s stay enjoyable. We hope to welcome you again very soon. More

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Additional Information about The Ilfracombe Holiday Park

Also Known As:
John Fowler Ilfracombe Holiday Park Hotel
John Fowler Ilfracombe Holiday Park Hotel Ilfracombe
The Ilfracombe Holiday Park UK - Devon
Address: Marlborough Rd, Ilfracombe EX34 8PF, England (Formerly John Fowler Ilfracombe Holiday Park)
Region: United Kingdom > England > Devon > Ilfracombe
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Children Activities Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 15 Speciality lodging in Ilfracombe
Official Description (provided by the hotel):
The Ilfracombe Holiday Park has everything you could want on a family holiday. A 56’ heated pool, a sauna, children’s play areas and an internet cafe provide you with all the comforts of home and more. Relax in our pool during the day, and then head to the Exmoor Club for the evening’s entertainment, free to everybody staying at our Ilfracombe Holiday Parks. This park is set at the top of the valley Ilfracombe lies in, so you get views right down over the town and out to sea, exactly what you’d expect from a Devon holiday. If you don’t want to deal with cooking on holiday then our Farmhouse Kitchen Restaurant can cook you up a wide variety of fare, from low price snacks to full grills and specialty dishes. We even offer takeaways. If you are going to cook for yourself, our onsite shop sells everything you’ll need, and there’s a Tesco superstore just a five minute walk away. ... more   less 

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