Thankfully we only had to stay the one night, the hotel needs a complete refurb, its tired and has mismatched furniture throughout. Take an iron with you, as it took the receptionist over 2 hours to find me one, The breakfast was awful, really cheap ingrediants, and cheap teabags and coffee, the shower was so small, it was like showering... More

Midweek break with a group, wonderfull staff, good food, bar prices and entertainment. However the double room would be better as a single. One can see how Premier Inns hope to poach customers from these types of hotels

on our trip we were a group of 39 people of mixed ages 40 plus we stayed from friday to monday, everybody had a good time, the rooms were very good and clean if you needed anything you just had to ask the staff they were very helpful and always smiling. the meals were good, the entertainment good, happy three... More

Stayed for one night on 30th March 2013, part of a birthday treat, or not as it turned out. We were told on the phone when booking that we had a garden room, twin. We arrived and were on top floor, sea view if you stand on tiptoe. The beds were awful, full of lumps and broken springs. You could... More

I am an organizer of group tours for pensioner. I was delighted with the way they hotel treated my clients. The staff were helpful kind and always had a smile for everyone. Nothing was too much trouble. The food was good. The hotel was clean. The entertainment was good. All in all a very good holiday was had by all.... More

Just returned home from a fab weekend at the Clarence hotel, fab staff very friendly and very helpful, breakfast was delicious, even though they had a party of 83 ramblers to contend with on top of us one room bookings. They have a happy hour well three hours in the evening from 8 until 11 and entertainment most nights. We... More

Stayed here on the 31st March - 1st April for the Easter Bank Holiday! The hotel is in a perfect location with fantasic views, 2min walk to the town and second to the beach. Room was ideal for what we wanted for the time we were there. Very clean and warm. Lovely warm welcome when we arrived and staff were... More

As an organizer of coach trips for some 10 years now i have got to say that the Clarence hotel is among the best hotels we have stopped in. The hotel is very clean, the staff are friendly and more than willing to help you. The bedrooms and beds are clean and room serviced every day.The food and service is... More

Stayed here 18-22nd March....four girls..(aged 45-76yrs, aka The Loose Women!) as part of a coach group....who are well worth a mention...Arvonia! Anyway, back to what I'm meant to be reviewing....fab location, right on the front...well worth a quick walk before breakie...stunning views. Right by the walls / arches going into the little town and harbour. Rooms....we had singles but did... More