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All 12 West Drayton hotels »

Holiday Inn London - Heathrow

4.0 of 5
Cor Sipson Way and Bath Road, West Drayton UB7 0DP, England
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Ranked #5 of 12 hotels in West Drayton
3.5 of 5 stars 306 Reviews
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306 reviews from our community

What travellers say about this hotel
  • Very good(10)
  • Room service(7)
  • Car park(7)
  • Next morning(7)
  • Hoppa bus(6)
  • Credit card(5)
  • Priority Club(4)
  • Bus stop(4)
  • Buffet style(3)
  • Free internet(3)
Traveller rating
    46
    117
    74
    42
    27
Only show reviews for Family (35) | Couples (91) | Business (84)
Date Rating
Gordon037
Cardiff, United Kingdom
Contributor
11 reviews
2 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

Booked this hotel via Holiday Extras. On their web site it appeared as a "mystery hotel";i.e.you made the booking not knowing which hotel it was.Web site said that breakfast was £14.95 pp but when we checked in if you reserved breakfast then, it was less at £9.95pp. Full buffet breakfast was v.good - one of the few hotels that is... More

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traveller198526
Aberdeen, United Kingdom
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 9 February 2012

Stayed here the night before I took the train into central London. Check in good, although the staff weren't overtly friendly. Room nice and well equipped. Bar was quite busy although there was a constant draft when the doors were opened. Any requests were met in good time which was impressive. Check out was quick and the girl on the... More

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Kodismum
London, United Kingdom
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 3 February 2012

We decided to stay here the night before our flight as we had an early flight, we booked through BCP as we needed to check that it would be OK for our daughter to collect our car (she was on a different holiday and arrived home before us). We were pleasantly surprised at the standard of the hotel considering it... More

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Dimitar I
Sofia, Bulgaria
Contributor
18 reviews
2 helpful votes
2 of 5 stars Reviewed 25 January 2012

I could have rated this hotel better if I hadn't been in a five star hotel just the week before. I do agree there is a difference in the cost but the difference in quality is quite bigger. The room size is OK, even has a couch and a table apart from the desk with the TV. This is more... More

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GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review
29 January 2012

Dear Guest Thank you for taking the time to write a review of your recent stay with us. We are always happy when a guest raises certain issues with respect to their stay as it gives us the opportunity to improve on elements of our service that may need addressing. We realise that you may have many choices when it... More

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EssexRocks
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8 helpful votes
1 of 5 stars Reviewed 24 January 2012

Be careful when booking via the Holiday Inn web site as they do not make it clear before taking your card that there are additional charges for parking or that you are completing the booking before seeing the additional charges. More

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GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review
27 January 2012

Dear Guest Thank you for taking the time to share your additional comments with Trip Advisor. We appreciate all of the feedback we receive from our guests. Please allow me to advise that our website fully describes all the services and rates that are on offer. If as you describe an additional charge was not mentioned it would mean that... More

Nomadion
UK
Top Contributor
62 reviews
23 helpful votes
4 of 5 stars Reviewed 21 January 2012

As seasoned travellers we go for quirky or unusual, or a chain where you can guarantee certain things; level of service, cost, cleanliness, location and stay. As a Priority club member I am pleased to say we have never had a bad experience at a Holiday Inn anywhere in the world and this one is no exception. Ideally located near... More

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GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review
24 January 2012

Now this is what we like to hear. I thank you for your recent review on Trip Advisor contents of which have been noted. It is refreshing to read your positive comments regarding the room comfort and amenities and your kind remarks about our staff. Holiday Inn worldwide pride themselves with offering a consistently good service which you clearly have... More

tricky63
SOMERSET
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

Great choice for Cheap Parking and Hotel. Great Location for near airport with cheap shuttle. I paid under £100 Inc parking for a week and room before flight. Slightly old style in room. More

Was this review helpful? Yes
GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review
20 January 2012

I thank you for your recent review on Trip Advisor contents of which have been noted. It is refreshing to read your positive comments regarding loaction of the hotel, cleanlines and service. We loook forward to your continued loyalty with our brand of hotels. More

gazooba
Denver, Colorado
2 reviews
1 of 5 stars Reviewed 18 January 2012

First of all, I had to change my booking, so the room rate was three times the original price, despite the advertised possibility to "change or cancel your reservation without worry if your plans change". In point of fact, I could not change my booking, and I had to make a new booking. When I arrived, my room was not... More

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RobGeorgia
Georgia
Senior Contributor
44 reviews
11 helpful votes
4 of 5 stars Reviewed 15 January 2012

Check-in was fast and the room was nice.The bus ride to LHR terminal 4 was about 35 minutes and cost 4.50 pounds and ran every 30 minutes (on the quarter hour) with pick-up in front of the hotel. On real negative thing was the bar service was real slow (sitting area) and the bar wasn't all that busy. Food was... More

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GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review
20 January 2012

Dear Snafflepants Now this is what we like to hear. I thank you for your recent review on Trip Advisor contents of which have been noted. It is refreshing to read your positive comments regarding the room comfort and amenities and your kind remarks about our staff. Holiday Inn worldwide pride themselves with offering a consistently good service which you... More

Snafflepants
Nottingham UK
Contributor
17 reviews
6 helpful votes
4 of 5 stars Reviewed 11 January 2012

Just a quick stay this time but once again very pleasant. Beds comfortable, room clean and service at check in fast and polite. Booked a bargain through Hotwire and I'm sure we'll return soon.. More

Was this review helpful? Yes
GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review
20 January 2012

Dear Snafflepants I thank you for your recent review on Trip Advisor contents of which have been noted. It is refreshing to read your positive comments regarding the room comfort and amenities and your kind remarks about our staff. Holiday Inn worldwide pride themselves with offering a consistently good service which you clearly have come to enjoy. We look forward... More

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Holiday Inn London - Heathrow Also Known As

  • Holiday Inn West Drayton
  • Holiday Inn London Heathrow
Address: Cor Sipson Way and Bath Road, West Drayton UB7 0DP, England

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Holiday Inn London - Heathrow
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