Very good clean and tidy hotel well run and very good and friendly staff.Menu has a large selection of food,rooms very good,showers hot,a good tv in the room and the wake up call was bang on time.The hopper bus was on time and good driver there and a good one back even thou it was past midnight.In all the bestwestern... More

This Hotel is a bit tired but the price was affordable, and we weren't paying for luxury. We were travelling through and needed a place close to Gatwick Airport and it's relatively close to the Airport. Facilites were clean and comfortable and staff accomodating. This hotel served it's purpose. Shuttle is not free (3 pounds each) and there are more... More

We used this as a convenient way of checking in for our Gatwick flight 24 hours early, thereby giving us a restful night prior to flying, and to park the car up for a fortnight at a competitive rate. Excellent service all round, the receptionists were friendly, courteous and helpful. Parking up was a breeze and on our return the... More

We have stayed at the Best Western Gatwick Moat House on several occasions, when flying from Gatwick Airport, our last visit was on the 1 May, 2013. The hotel is only five minutes away by shuttle bus. The rooms are comfortable and ideal for a short stay. The bar serves bar meals and a good selection of drinks. The restaurant... More

First time we have stayed at this hotel.The check in process was very good and staff very helpful,and friendly. The rooms were basic but very clean and had tea and coffee making facilities. The food was overpriced but we were able to use our Tastecard and get 50 per cent of our bill,which made it quite good value. The car... More

I got this hotel on a deal by booking Laterooms and paid £40 B&B for a twin room. Wasn't expecting much for that price but the hotel was excellent. Immaculate well appointed room & good bathroom. Getting in to Gatwick at 1.00am, I didn't relish the thought of a long journey to the hotel but need not have worried, The... More

When we arrived reception were fine. We had a very long trip from Hong Kong previous to that Australia and when we went to have a shower the water just poured out of the hole like a tap. There was no fan in the room and it was very very hot. After notifying the reception they really did come up... More

Stayed one night with my adult son before he flew out of Gatwick. Staff very helpful and the bus trip to Airport was quick and regular every 15 minutes but does cost £3 per person. The hotel advertises a reasonable meal but we did not use the resturant as we went to London to see a play. Arrived about 11am... More

Clean and good service. Location great for the airport with a good bus service. The alarm went off at the desired time which is most important when you have to get up very early for a flight. Nothing worse than missing your flight because the alarm failed!